FNOL Junior Claims Technician
- Location
- Gauteng
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
**Overview** This document explains the role of an FNOL Junior Claims Technician at Guardrisk. The primary responsibility of the FNOL Claims Consultant is to register new claims received from brokers, appoint service providers within the Service Level Agreement (SLA), and authorize Fast Track Claims. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. **What you will do** * Receive new claims from the designated mailbox, ensuring registration within the SLA. * Validate cover and appoint Service Providers if all necessary information is available at the registration stage. * Verify essential information, including policy details, date and time of the incident, incident address, description of the loss, and contact information. * Authorize replacement/repairs on Fast Track claims within the claims mandate. * Accurately enter claim details into the Ski system. * Ensure all information is complete and consistent for further processing. * Appoint the relevant Service Provider on claims if all information is available and cover is confirmed. * Identify potential red flags, such as fraudulent claims or coverage issues. * Route claims to the appropriate claims technicians or departments based on the type and severity of the loss. * Collaborate with other teams, such such as underwriting as needed. * Collaborate and follow up with service providers. * Ensure all claims are handled in compliance with company policies, regulatory requirements, and industry standards. * Follow up with claimants to obtain missing information or documentation. **Requirements (from the original advert)** * High School Diploma or equivalent Required * NQF Level 4 qualification in insurance * 2 years of experience in customer service, insurance, or claims handling * Basic understanding of insurance policies, coverage, and claims processes is a plus * Industry Knowledge **Who should apply** Candidates possessing excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment are sought. Applicants must hold a High School Diploma or equivalent, an NQF Level 4 qualification in insurance, and have a minimum of 2 years of experience in customer service, insurance, or claims handling. A basic understanding of insurance policies, coverage, and claims processes is considered advantageous. **Deadline** 12th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/fnol-junior-claims-technician-guardrisk Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 2 years of experience.
- Customer service
- Data entry
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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