Shop Assistant /Cashier X1 - Clicks Springbok Plaza
- Location
- Springbok, Northern Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed .
In brief
**Overview** This role is for a Shop Assistant/Cashier at Clicks Springbok Plaza, a position within the Clicks Group. The primary goal of this role is to provide excellent customer service, manage point of sale (POS) operations efficiently, and execute in-store merchandising to ensure a positive customer experience. **What you will do** Key responsibilities for this role include: * Efficiently executing all operational activities at the point of sale in a timely manner. * Maintaining high levels of accuracy when scanning merchandise and collecting payment for goods, including processing ClubCard rewards. * Ensuring the safe handling of cash at all times. * Proactively promoting the Clicks' ClubCard and enrolling new members to achieve participation targets. * Making customers aware of promotions to positively affect sales and ensure they "feel good and pay less". * Delivering superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service. * Efficiently executing and maintaining all merchandising and general housekeeping duties according to store and visual merchandise standards. * Supporting the Clicks Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintaining updated knowledge on products, ranges, promotions, and events to provide correct information to customers at all times. **Requirements (from the original advert)** * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies (Essential):** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * **Competencies (Desirable):** * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks * **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Who should apply** The ideal candidate is customer-oriented, possessing strong communication, numeracy, and basic computer literacy skills. They should be capable of planning, organising, and problem-solving, while also being adept at following instructions and procedures. A background or understanding of retail/FMCG environments, including merchandising and stock management, is beneficial. This individual should be proactive in engaging with customers and promoting services like the Clicks' ClubCard. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x1-clicks-springbok-plaza-clicks-group-3 Source: myjobmag
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At a glance
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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