South African Revenue Services (Sars) Vacancies
South African Revenue Services (Sars)
- Location
- Brooklyn, Gauteng
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
Here are the rewritten job descriptions in the mandatory format: --- **1. Job Title: QUALITY ASSURANCE CONSULTANT** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) is seeking a Quality Assurance Consultant for its Voluntary Disclosure Unit (VDU) located in the Landbank Building, Brooklyn - Pretoria, within the Taxpayer Engagement Operations Division. This position reports to the Bus Area Lead / Ops Manager. The VDU's mandate is to ensure optimal compliance with tax legislation by fostering a culture of voluntary compliance and making it easy for taxpayers and traders to comply. This role is critical as the VDU currently lacks a permanent dedicated resource for quality management, quality assurance oversight, and end-to-end monitoring of complaint management processes. The successful candidate will play a key role in strengthening governance, enhancing operational excellence, and supporting the unit’s commitment to high-quality service delivery, aligning with SARS's Strategic Intent. **What you will do** * Implement, monitor, manage, and enhance quality assurance across the VDU’s end-to-end processes. * Evaluate operational effectiveness, identify process improvement opportunities, and ensure adherence to quality standards. * Drive continuous service delivery improvements. * Oversee the monitoring and management of complaint cases, ensuring efficient, consistent handling within prescribed turnaround times. * Implement and execute quality assurance audits and provide general assistance to the division. * Accumulate information to review work progress that provides input to reporting, decision-making, and the identification of improvement opportunities. * Apply practical and applied knowledge to identify trends and potential risks. * Communicate situational interpretation and judgment of work outputs and queries in the area of specialisation. * Compare operational performance with principles, theory, and policy, identify problems, and provide solutions. * Conduct research to investigate areas of concern in order to resolve problems and identify solutions. * Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs. * Deploy technical and/or commercial knowledge and experience to identify and resolve problems and define organisational solutions. * Draw on own knowledge and experience to diagnose symptoms, causes, and possible effects in order to solve emerging problems. * Identify and recommend improvements on policies, processes, SOPs, governance, and delivery systems. * Initiate process and procedural change, implement the change, and provide guidelines and support related to new requirements. * Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives. * Provide specialist input through the investigation of opportunities for operational and process, product, and risk optimisation. * Execute specialist input through investigation & opportunities within the product process including risk concern. * Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback. * Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders. * Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. * Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation. * Develop and maintain productive working relationships with peers and team members. * Search for, integrate, and share new knowledge attained through formal and informal learning opportunities. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * Bachelor's Degree / Advanced Diploma (NQF 7) in Quality Management / Auditing / Risk AND 5 - 7 years’ experience in Quality Management, Legislative and Regulatory Compliance, Tax Assessments environment, of which 2 - 3 years at a technically skilled level. * Alternatively: Senior Certificate (NQF 4) AND 10 years’ experience in Quality Management, Legislative and Regulatory Compliance, Tax Assessments environment, of which 2 - 3 years at a technically skilled level. * **Minimum Functional Requirements:** The ability to implement and apply quality management principles, SARS functional policies, tax legislation, data analysis, risk assessment and reporting skills to evaluate operational performance, identify process gaps, monitor complaint management, ensure compliance, and recommend continuous improvement interventions within the VDU environment. * **Candidates should possess:** * Excellent knowledge and interpretation of SARS functional policies and procedures, including monitoring their consistent application. * Sound knowledge and understanding of the various taxes administered by SARS. * Ability to mentor and coach others on technical matters. * Strong customer focus. * Research capability. * Analytical thinking. * Attention to detail. * Excellent written and verbal communication skills. * Sound knowledge of tax assessments and SARS systems. * **Behavioural Competencies:** Accountability, Adaptability, Analytical Thinking, Attention to Detail, Building Sustainability, Commitment to Continuous Learning, Conceptual Ability, Customer Service, Diversity Awareness, Expertise in Context, Fairness and Transparency, Honesty and Integrity, Information Seeking, Organisational Awareness, Problem Solving and Analysis, Respect, Trust. * **Technical Competencies:** Business Knowledge, Data Collection and Analysis, Decisiveness, Efficiency improvement, Functional Policies and Procedures, Legislative and regulatory compliance, Planning and Organising, Problem Analysis and Judgement, Quality Control, Quality Management, Reporting, Risk Awareness, Service Delivery. * **Compliance Competency:** GOC Confidential (sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations; commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information). * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** A skilled individual driven by the SARS Strategic Intent, who possesses excellent knowledge and interpretation of SARS functional policies and procedures, including monitoring their consistent application. The ideal candidate should also have a sound knowledge and understanding of the various taxes administered by SARS and the ability to mentor and coach others on technical matters. Strong customer focus, research capability, analytical thinking, attention to detail, excellent written and verbal communication skills, and sound knowledge of tax assessments and SARS systems are essential. **Deadline** 16 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage --- **2. Job Title: AUDITOR: COMPLIANCE AUDIT (TEMP)** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) is seeking an Auditor for a temporary position within its Tax Verification - Audit division, located in Thohoyandou - Limpopo. This contract ends on 31 December 2026. The role reports to the Ops Manager: Audit within the Taxpayer Engagement-LP Division. SARS is looking for an energetic, results-oriented, and self-motivated individual to enhance its operations by applying a systematic and disciplined approach to audits. The successful candidate will be responsible for planning and managing their workload, executing tasks within the Tax Verification - Audit space, and achieving set targets and objectives across various tax types. **What you will do** * Plan and manage workload, execute tasks within the Tax Verification - Audit space, and achieve set targets and objectives across various tax types. * Plan and conduct standard audits or verification on a risk profile basis to ensure compliance. * Conduct standard audits to ensure compliance with the relevant acts. * Assist in query resolution escalated from basic audits. * Understand the audit process, from end to end, inclusive of risk analysis and dispute resolution, and conduct standard audits independently if required, referring complex or unusual matters to a more seasoned professional. * Plan and organise own work tasks within the area of work. * Develop productive working relationships with team members, team leaders, and key role players in the business. * Understand and apply SARS auditing policies and procedures. * Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements and report on deviations & discrepancies. * Be informed on related acts and regulations that might impact on own work. * Keep up-to-date records of completed work. * Ensure quality of work content, minimise mistakes, and continuously improve quality and standards. * Deliver operating results within predefined quality, volume, and time standards. * Take accountability for delivery of contracted work outputs within agreed parameters, quality standards, and client service targets. * Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems. * Be observant and engage on possible violations of regulations, policies, SOPs, and standards of conduct and escalate where necessary. * Prepare and present submissions to the interest and penalty committee. * Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals. * Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. * Drive own performance in order to achieve work outputs in line with required response time, quality, and service delivery standards. * Develop and maintain productive working relationships with peers and SARS role players. * Integrate new knowledge attained through formal and informal learning opportunities. * Adhere to specified policies, standards, and procedures to prevent wastage on resources. * Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback. * Ensure own understanding and adherence to customer service delivery and provide specialist support. * Ensure client satisfaction by delivering a service that is consistent, seamless, and error-free. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * National Diploma / Advanced Certificate (NQF6) or Higher in Audit, Accounting, Finance or related field with 2-3 years' experience in an Audit environment. * OR Senior Certificate (NQF4) with 5 years’ experience in an Audit environment. * **Preferred Knowledge:** Personal Income Tax (PIT); Value Added Tax (VAT); Companies Tax (CIT) & Pay as You Earn (PAYE): Income Tax Act, Tax Admin Act, Interpretation of Financials, Basic Audit & Accounting Principles. * **Candidates should possess:** * Knowledge of financial accounting principles, classifying, measuring, and recording the transactions of SARS. * Understanding and ability to apply SARS auditing policies and procedures. * **Behavioural competencies:** Analytical thinking, Accountability, Conceptual ability, Expertise in Context, Fairness & Transparency, Organisational awareness, Trust, Respect, Attention to detail, Commitment to continuous learning, Honesty and Integrity, Teamwork. * **Technical competencies:** Reporting, Operational Audit, Business Knowledge, Data Collection & Analysis, Efficiency improvement, Functional Policies and Procedures, Tax Compliance Auditing, Audit Methodology. * **Compliance Competency:** Security Clearance: GOC Confidential. * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** An energetic, results-oriented, and self-motivated individual who can enhance SARS operations by applying a systematic and disciplined approach within the Tax Verification - Audit division. The ideal candidate should have knowledge of financial accounting principles and the ability to understand and apply SARS auditing policies and procedures. **Deadline** 13 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage --- **3. Job Title: OPS MANAGER: DEBT MANAGEMENT** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) is seeking an experienced and results-driven Ops Manager: Estates Debt Management to lead the effective management and collection of Estate Duty debt. This position is located in Gauteng, Doringkloof, within the Taxpayer Engagement & Operations Division, and reports to the Manager: Debt Management. The role requires a manager with strong debt management capability and practical knowledge of deceased/insolvent estates and Estate Duty processes. The successful candidate will manage the Estate Duty debt book, drive appropriate collection interventions, oversee operational performance and controls, and coordinate complex estate debt matters with relevant stakeholders. The role requires sound judgement in applying estate and debt processes, strong operational leadership, risk management, and the ability to deliver sustainable collection and service outcomes in support of SARS revenue and compliance objectives. **What you will do** * Plan, manage, and monitor Estate Duty debt operations and related end-to-end estate debt processes. * Ensure that cases are progressed and finalised within applicable quality, turnaround-time, productivity, governance, and compliance requirements. * Oversee the Estate debt and Estate Duty debt book, allocate and prioritise work, monitor collection outcomes and ageing, manage complex cases, and support continuous improvement across the estate debt lifecycle. * Ensure that standard debt management cases are finalised within specified turnaround time. * Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. * Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions. * Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for the area of accountability. * Deploy resources appropriately and anticipate and resolve problems to ensure tactical targets are achieved within agreed deadlines and standards. * Ensure procedures, policies, and mandates are clearly understood and complied with. * Ensure the development, alignment, and implementation of end-to-end processes within the area of accountability for continued process improvement. * Frequently report on progress of unit and/or team against pre-defined objectives and standards, ensuring accurate representation of facts. * Implement change and provide guidelines to direct reports defining the impact of change, the change itself, and new requirements. * Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas. * Link and communicate unit's objectives back to mandate, schedule and prioritise activities, and allocate work to meet identified work outputs. * Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards. * Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals. * Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy. * Manage and monitor the Estate debt book, including allocation, prioritisation, ageing, case progression, and collection outcomes. * Ensure Estate debt cases are progressed within applicable turnaround times and in accordance with approved policies, procedures, mandates, and governance requirements. * Oversee collection interventions on Estate debt and ensure that case circumstances are considered when determining the appropriate debt-management action. * Apply working knowledge of deceased and insolvent estate processes when managing debt cases, including the relationship between assessment, payment, debt, account reconciliation, refunds, and estate finalisation. * Ensure that Estate Duty accounts and debt information are reviewed and reconciled so that collection decisions are based on accurate account positions. * Oversee debt-related relief processes applicable to estates, including deferments, compromises, and write-offs, subject to the relevant mandates and governance requirements. * Coordinate complex estate debt matters with executors and relevant internal stakeholders, including Estate Duty, Estate Audit, Portfolio Maintenance, Debt Management, Finance/Payments, and other operational areas as required. * Monitor dependencies that may delay estate debt resolution, including outstanding documentation, audit outcomes, payment allocation, refunds, and other estate administration requirements. * Use management information on the Estate debt book to identify risks, backlogs, trends, and improvement opportunities and to support decision making. * Deploy resources appropriately, schedule and prioritise activities, allocate work, and proactively resolve operational obstacles so that tactical targets are achieved. * Provide accurate reporting on unit performance against predefined objectives and standards and implement corrective action where required. * Ensure continuous improvement of end-to-end Estate debt processes and implement approved operational changes. * Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities. * Implement risk management, governance, and compliance policies and processes to identify and manage risks and expose liabilities. * Understand and implement governance control processes and role segregation requirements in the area of accountability. * Build strong relationships through providing direction and leadership to others and expressing positive expectations. * Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals. * Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas. * Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards. * Draw up a budget aligned to operational delivery plans, monitor and report on variances. * Ensure team's adherence to specified policies, standards, and procedures to prevent wastage on resources and report violations. * Implement, manage, and report on cost improvement objectives and communicate or escalate any shortfalls. * Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders. * Develop and implement processes which build client service delivery excellence and encourage others to provide exceptional service. **Requirements (from the original advert)** * **Minimum Qualification and Experience Required:** * Bachelor's Degree / Advanced Diploma (NQF 7) in Debt / Audit / Business / Financial Management or similar with 5 – 7 years’ experience in a Debt Management environment, of which 1 year at a supervisory level. Exposure to Estate Duty, deceased estates, insolvent estate and estate debt management will be advantageous. * OR Senior Certificate (NQF 4) with 10 years related experience in a Debt Management environment, of which 1 year at supervisory level. Exposure to Estate Duty, deceased estates, insolvent estate and estate debt management will be advantageous. * **Candidates should possess:** * Strong debt management capability. * Practical knowledge of deceased/insolvent estates and Estate Duty processes. * Sound judgement in applying estate and debt processes. * Strong operational leadership. * Risk management skills. * Ability to deliver sustainable collection and service outcomes. * **Behavioural competencies:** Accountability (V), Honesty and Integrity (V), Fairness and Transparency, Respect, Trust, Ability to translate strategy into execution, Concern for Impact of own behaviour on others, Adaptability, Develops teams and nurtures interdependency, Inspires others to Positive Action, Nurtures Future Talent, Problem Solving and Analysis, Resilience, Stewardship and Service Orientation, Strong Results Orientation, Values and Manages Diversity. * **Technical competencies:** Business Acumen, Change Management, Debt Management, Decisiveness, Effective Business Communication, Effective Improvement, Financial Analysis & Reporting, Functional Policies and Procedures, Legal Compliance, Managerial Budgeting, Negotiation Skills, Planning, Management and Measurement, Planning and Organising, Problem Analysis and Judgement, SARS Systems Products, Tax Knowledge. * **Compliance Competency:** GOC Confidential. * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** An experienced and results-driven Ops Manager: Estates Debt Management with strong debt management capability and practical knowledge of deceased/insolvent estates and Estate Duty processes. The ideal candidate should possess sound judgement in applying estate and debt processes, strong operational leadership, risk management, and the ability to deliver sustainable collection and service outcomes in support of SARS revenue and compliance objectives. **Deadline** 15 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage --- **4. Job Title: JUNIOR SOLUTION SUPPORT ENGINEER** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) is looking for a motivated, customer-focused, and technically inclined Junior Solution Support Engineer to join the Solution Support team within the Strategy Enablement & Modernisation Division at Head Office. The position reports to the Ops Manager: Solution Support. The successful candidate will provide first and second-line support for business-critical applications and Microsoft technologies, assist with incident and problem management, and contribute to maintaining system availability and performance across multiple platforms, including Microsoft 365, Copilot, SAS, and scanning solutions. The role requires strong analytical skills, effective communication, and the ability to work both independently and collaboratively in a 24/7 operational environment. This role involves undergoing training to assist in managing the relationship between Service Delivery, the business, and service providers to ensure SARS IT services are available, responsive, and performing well, particularly during periods of high volumes, and understanding the integration layers across the organisation landscape for troubleshooting. **What you will do** * Provide first and second-line support for business-critical applications and Microsoft technologies. * Assist with incident and problem management. * Contribute to maintaining system availability and performance across multiple platforms, including Microsoft 365, Copilot, SAS, and scanning solutions. * Undergo training to assist in managing the relationship between Service Delivery, the business, and service providers to ensure the SARS IT services are available, responsive, and performing well at all times, especially during periods of high volumes. * Undergo training to understand the integration layers across the organisation landscape to assist with troubleshooting. * Communicate transactional outputs and queries in area of work according to policies and quality requirements. * Contribute to the development & improvement of area specific standards, procedures, and processes to ensure continued quality and service improvement. * Contribute to the successful implementation of change initiatives by providing support in area of work. * Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners. * Draw on own knowledge and experience to identify and develop solutions that lead to improved service delivery and quality. * Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work. * Report on transactional and process activities within set guidelines to provide timely information for decision making. * Perform Technical Support. * Undergo training to develop portions of a solution, perform unit & technical testing, configure and support one solution/product of the SARS solutions across all environments. * Manage Configuration – understand & document physical and logical perspective of the IT infrastructure and the IT services being provided. * Manage Incidents - focus on the day-to-day process that restores normal acceptable service with a minimal impact on business. * Manage Problems – assist in diagnosing the root causes of all incidents in an effort to proactively eliminate and manage them. * Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks. * Search for, integrate, and share new knowledge attained through formal and informal learning opportunities. * Drive own performance and development in order to achieve and improve on work outputs. * Develop and maintain productive working relationships with peers and team members. * Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure, and wasteful expenditure and report violations. * Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback. * Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick, and error-free. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * National Diploma (NQF 6) or Higher Certificate (NQF 5) in Information Technology AND 2 years' experience in SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment. * OR Senior Certificate (NQF 4) AND Relevant IT Qualification(s) / Certification(s), AND additional requirements specified in Min Functional requirements, where applicable. * ALTERNATIVE: Senior Certificate (NQF 4) AND 3 years' experience SAS, End User Support; Supporting Microsoft products: Ms – Windows 11, O365, Copilot and Azure administration environment. * **Minimum Functional Requirements:** Working experience in software and end-user support. * **Candidates should possess:** * A passion for technology, problem-solving, and service delivery. * A strong willingness to learn and grow within a dynamic IT operations environment. * Strong analytical skills. * Effective communication. * The ability to work both independently and collaboratively in a 24/7 operational environment. * **Behavioural Competencies:** Accountability, Attention to detail, Building Sustainability, Conceptual Ability, Fairness and Transparency, Honesty and Integrity, Respect, Trust. * **Technical Competencies:** Business IT Systems, Computer Literacy, Functional Policies and Procedures, Planning and Organising, Problem Analysis and Judgement, IT Knowledge, IT Systems, IT Applications, Reporting, IT Project Management, Procurement Knowledge. * **Compliance Competency:** GOC Confidential. * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** A motivated, customer-focused, and technically inclined Junior Solution Support Engineer with a passion for technology, problem-solving, and service delivery. The ideal candidate has a strong willingness to learn and grow within a dynamic IT operations environment, demonstrating strong analytical skills, effective communication, and the ability to work both independently and collaboratively in a 24/7 operational setting. **Deadline** 15 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage --- **5. Job Title: MANAGER: AUDIT (EXCISE)** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) has an exciting opportunity for an energetic, self-motivated, and dynamic Manager in the Alberton Excise Audit team within the Customs & Excise Compliance Cluster. This position is located in Gauteng South-Alberton, within the Customs Border Ports of Entry Division, and reports to the Sen. Manager: Audit. The incumbent will be responsible for providing steward leadership and ensuring that Excise Compliance processes are executed in line with Customs & Excise legislation. Furthermore, the role involves formulating tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives. **What you will do** * Formulate tactical strategy and associated delivery plans related to a single practice area. * Lead and manage an audit team to ensure the effectiveness of audit operations across multi tax types. * Ensure practice integration and operational implementation through the achievement of Audit objectives. * Accompany auditors in interaction and engagement with Taxpayers, where appropriate and required. * Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement. * Apply tight management of significant cases and escalated matters. * Chair internal committee meetings and ensure proper inventory management, including consequence management for gross negligence of cases that should be finalised. * Critically review Audit files to ensure adherence to all quality and technical standards, as well as the requirements as per legislation. * Ensure the accuracy and technical correctness of all schedules whose threshold directs to the Business Area Lead, through effective review and management of the audit team. * Be the conduit between different units such as Product and Process, Litigation and Legislative Policy. * Direct, control, coordinate, and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. * Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements. * Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks. * Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets. * Manage significant cases, ensure TAT on audits and prevent unreasonable aging of audit cases through appropriate case management. * Minimise the risks identified and assist in the development of customs and excise legislation where required. * Own end-to-end audits conducted, including finalisation of objections and appeals. * Plan for handling work outputs, pull together interdependent activities, and specify priorities, standards and procedures to ensure tactical implementation. * Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, implementing best practice solutions. * Provide technical and strategic guidance and assistance to the team on audit cases. * Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately. * Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation. * Timeously communicate top-down policy modification, objective achievement progress, and critical success factors to impacted stakeholders. * Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately. * Ensure training is planned through PDPs and is attended by members of the team. * Ensure escalation process for and effectively manage escalation from the OTO, OOC and OOD. * Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability. * Manage and/or advise on the translation and application of policy in a specific functional area. * Manage end-to-end audit governance processes, aimed at eradicating and minimising Internal Audit and AGSA findings of the region. * Develop and implement appropriate people capacity plans. * Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience. * Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources. * Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. * Contribute to the development of divisional budgets to minimise expenditure. * Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure, and report on cost efficiency. * Implement and monitor financial control, management of costs, and corporate governance in the area of accountability. * Manage effective cost control of the core processes in line with targeted savings such as travel. * Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders. * Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service. * Drive service delivery goals and standards in support of business unit objectives. * Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting/Audit/Tax AND 8-10 years' experience in a Customs & Excise environment, of which 3-4 years at junior management level. * ALTERNATIVELY: Senior Certificate (NQF 4) AND 15 years' experience in a Customs & Excise operational environment, of which 3-4 years at junior management level. * **Candidates should possess:** * Ability to work under pressure. * Zero tolerance for corruption. * Availability to work flexible operational hours. * Professionalism in dealing with both internal and external stakeholders. * **Behavioural competencies:** Accountability, Fairness and Transparency, Honesty and Integrity, Respect, Trust, Problem Solving and Analysis. * **Technical competencies:** Business Acumen, Business Knowledge, Change Management, Decisiveness, Effective Business Communication, Functional Policies and Procedures, Managerial Budgeting, Operational Audit, Planning and Organising, Planning, Management and Measurement Level, Problem Analysis and Judgement Level, Tax Compliance Auditing Level, Tax Knowledge Level. * **Leadership competencies:** Ability to translate strategy into execution, Concern for Impact of own behaviour on others, Develops teams and nurtures interdependency, Inspires others to Positive Action, Nurtures Future Talent, Stewardship and Service Orientation, Strong Results Orientation, Values and Manages Diversity. * **Compliance Competency:** Security Clearance: GOC Confidential. * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** An energetic, self-motivated, and dynamic Manager capable of providing steward leadership and ensuring Excise Compliance processes are executed in line with Customs & Excise legislation. The ideal applicant must be able to work under pressure, have zero tolerance for corruption, be available to work flexible operational hours, and remain professional in dealing with both internal and external stakeholders. **Deadline** 14 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage --- **6. Job Title: AUDITOR: COMPLIANCE AUDIT (FTC)** **Company: South African Revenue Services (Sars)** **Overview** The South African Revenue Services (SARS) is seeking an Auditor for a fixed-term contract (FTC) position, with an end date of 31 December 2026, within its Tax Verification - Audit division. This role is located in Nelspruit, within the Taxpayer Engagement Operations Division, and reports to the Ops Manager. SARS is looking for an energetic, results-oriented, and self-motivated individual to enhance its operations by applying a systematic and disciplined approach to audits. The successful candidate will be responsible for planning and managing their workload, executing tasks within the Tax Verification - Audit space, and achieving set targets and objectives across various tax types. **What you will do** * Plan and manage workload, execute tasks within the Tax Verification - Audit space, and achieve set targets and objectives across various tax types. * Plan and conduct standard audits or verification on a risk profile basis to ensure compliance. * Conduct standard audits to ensure compliance with the relevant acts. * Assist in query resolution escalated from basic audits. * Understand the audit process, from end to end, inclusive of risk analysis and dispute resolution, and conduct standard audits independently if required, referring complex or unusual matters to a more seasoned professional. * Plan and organise own work tasks within the area of work. * Develop productive working relationships with team members, team leaders, and key role players in the business. * Understand and apply SARS auditing policies and procedures. * Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements and report on deviations & discrepancies. * Be informed on related acts and regulations that might impact on own work. * Keep up-to-date records of completed work. * Ensure quality of work content, minimise mistakes, and continuously improve quality and standards. * Deliver operating results within predefined quality, volume, and time standards. * Take accountability for delivery of contracted work outputs within agreed parameters, quality standards, and client service targets. * Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems. * Be observant and engage on possible violations of regulations, policies, SOPs, and standards of conduct and escalate where necessary. * Prepare and present submissions to the interest and penalty committee. * Conduct end-to-end query resolution relating to audits conducted, including finalisation of objections and appeals. * Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks. * Drive own performance in order to achieve work outputs in line with required response time, quality, and service delivery standards. * Develop and maintain productive working relationships with peers and SARS role players. * Integrate new knowledge attained through formal and informal learning opportunities. * Adhere to specified policies, standards, and procedures to prevent wastage on resources. * Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback. * Ensure own understanding and adherence to customer service delivery and provide specialist support. * Ensure client satisfaction by delivering a service that is consistent, seamless, and error-free. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * National Diploma (NQF6) or Higher in Audit, Accounting, Finance or related field with 2-3 years' experience in an Audit environment. * ALTERNATE: Senior Certificate (NQF 5) with 5 years’ experience in an Audit environment. * **Preferred Knowledge:** Personal Income Tax (PIT); Value Added Tax (VAT); Companies Tax (CIT) & Pay as You Earn (PAYE): Income Tax Act, Tax Admin Act, Interpretation of Financials, Basic Audit & Accounting Principles. * **Candidates should possess:** * Knowledge of financial accounting principles, classifying, measuring, and recording the transactions of SARS. * Understanding and ability to apply SARS auditing policies and procedures. * **Behavioural competencies:** Analytical thinking, Accountability, Conceptual ability, Expertise in Context, Fairness & Transparency, Organisational awareness, Trust, Respect, Attention to detail, Commitment to continuous learning, Honesty and Integrity, Teamwork. * **Technical competencies:** Reporting, Operational Audit, Business Knowledge, Data Collection & Analysis, Efficiency improvement, Functional Policies and Procedures, Tax Compliance Auditing, Audit Methodology. * **Compliance Competency:** Security Clearance: GOC Confidential. * **Employment Equity:** The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. * **Pre-employment Screening:** Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. **Who should apply** An energetic, results-oriented, and self-motivated individual who can enhance SARS operations by applying a systematic and disciplined approach within the Tax Verification - Audit division. The ideal candidate should possess knowledge of financial accounting principles and the ability to understand and apply SARS auditing policies and procedures. **Deadline** 14 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-44 Source: govpage
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 5 years of experience.
- Azure
- Microsoft Office
- Project management
- Customer service
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