Bakery & Food Operations Specialist

Engen

Location
Cape Town, Western Cape
Minimum qualification
Bachelor's degree
Closing date

First listed . Last checked at source .

In brief

**Overview** This role at Engen is for a Bakery & Food Operations Specialist, responsible for managing stores within a regional allocation. The specialist will ensure effective store operations, fulfill budgeted sales mix and margins, achieve sales targets, maintain operational excellence, and meet all in-store requirements set by the company strategy through the Quick shop & Co Instore Brand & Café 365. The position involves managing the implementation and execution of brand principles. **What you will do** * **Regional Bakery Operations:** * Ensure the implementation of non-fuel strategic objectives within the allocated region. * Maintain high levels of shop-keeping and in-store presentation of bakery standards through consistent site visitation and feedback to regional stakeholders. * Ensure delivery and adherence to food safety management processes as stipulated in the Engen Food Safety Manual. * Review Bakery operational standards to deliver improved efficiencies through constant competitor analysis. * Ensure promotional implementation through communication and evaluation to support trade planning objectives. * **Regional Coffee Operations:** * Ensure delivery and adherence to food safety management processes as stipulated in the Engen Food Safety Manual. * Review Coffee operational standards to deliver improved efficiencies, ensuring consistency in brand principles within sites to achieve cup sales based on breakeven targets. * Review all Site-Specific Code usage and Operational standards across the various coffee tiers. * Ensure promotional implementation through communication and evaluation to support trade planning objectives. * **Drive Store Performance Indicators:** * Implement Category strategic plans to drive site performance indicators such as basket size, basket value, and customer transaction growth within the Café 365 department. * Understand and implement space management principles to drive more efficient use of space. * Support change management initiatives to help dealers and internal employees adapt to the changing environment within the National allocation. * Utilize regional data relating to customer analytics to drive improvement of customer experience and in-store Café 365 & Coffee operational standards. * **Strategic Initiatives Support:** * Evaluate the level of implementation of initiatives regarding Bakery and Food Services to drive improvement and consistency. * Support regional convenience strategic and regional sales teams’ initiatives to ensure effective strategy delivery and consistent execution. * Influence changes in project scope by identifying potential issues and developing contingency plans to ensure delivery of strategic objectives. * Develop and Implement Category Bakery and Food Services Operating plans to drive the achievement of income and growth targets. * **Stakeholder Engagement:** * Establish a partnership with Regional Sales & Operations teams to deliver turnover and income targets. * Engage internal customers and stakeholders on regional service delivery needs to drive achievement of regional performance indicators. * Manage and maintain relations with suppliers across Café 365 through the category teams to ensure effective implementation of respective Operating plan deliverables. * Present feedback and findings at Sales meetings on convenience queries to all stakeholders to drive Regional implementation of initiatives and shop-keeping compliance. * Manage and maintain the relationships among RSOM’s and Area Managers, effectively updating insights, action steps, and timelines. **Requirements (from the original advert)** * NQF Level 7 Bachelor’s Degree in Retail Management. * 5 years’ experience in Supermarket Retail/ FMCG/ Hospitality industry. **Who should apply** This role is suitable for a professional with a Bachelor’s Degree in Retail Management and significant experience (5 years) in the Supermarket Retail, FMCG, or Hospitality industries. The ideal candidate will be adept at managing regional food and bakery operations, ensuring compliance with food safety standards, driving sales performance, implementing strategic initiatives, and effectively engaging with various internal and external stakeholders. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/bakery-food-operations-specialist-engen-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 5 years of experience.

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Purpose * Manage stores within a Regional allocation to ensure effective store operations, fulfillment of budgeted sales mix & margins, fully focusing on achieving the Sales Targets, Operational Excellence and 100% of in-store requirements as set out within the company strategy through Quick shop & Co Instore Brand & Café 365 thereby managing the implementation and execution of the Brand principles. What you'll have done before: Baseline: * NQF Level 7 Bachelor’s Degree in Retail Management. * 5 years’ experience in Supermarket Retail/ FMCG/ Hospitality industry What you'll be doing: REGIONAL BAKERY OPERATIONS * Ensure implementation of non-fuel strategic objectives within allocated region and high levels of shop keeping and in store presentation of bakery standards within allocated to ensure compliance and consistency through consistent site visitation and feedback to Regional stakeholders. * Ensure delivery and adherence to food safety management processes as stipulated within the Engen Food Safety Manual Review Bakery operational standards to deliver improved efficiencies through constant competitor analysis to ensure Engen remains relevant. * Ensure promotional implementation through communication and evaluation to support trade planning objectives. REGIONAL COFFEE OPERATIONS * Ensure delivery and adherence to food safety management processes as stipulated within the Engen Food Safety Manual * Review Coffee operational standards to deliver improved efficiencies to ensure consistency in the brand principles within sites to ensure cup sales are achieved based on the breakeven targets. * Review all Site-Specific Code usage and Operational standards across the various coffee tiers. * Ensure promotional implementation through communication and evaluation in order to support trade planning objectives DRIVE STORE PERFORMANCE INDICATORS * Implement Category strategic plans to drive site performance indicators basket size, basket value, customer transaction growth within the Café 365 department. * Understand and implement the space management principles to drive more efficient use of space * Support the change management initiatives to allow the dealers and internal employees to adapt to the ever-changing environment within the National allocation. * Utilize regional data relating to customer analytics to drive improvement of customer experience and instore Café 365 & Coffee operational standards. STRATEGIC INITIATIVES SUPPORT * Evaluate the level of implementation of initiatives with regards to Bakery and food Services to drive improvement and consistency * Support regional convenience strategic and regional sales teams’ initiatives to ensure effective strategy delivery and consistent execution * Influence changes in project scope by identifying potential issues and developing contingency plans to ensure delivery of strategic objectives. * Develop and Implement Category Bakery and Food Services Operating plans to drive the achievement of income and growth targets. STAKEHOLDER ENGAGEMENT * Establish a partnership with Regional Sales & Operations teams to deliver turnover and income targets * Engage internal customers and stakeholders on regional service delivery needs to drive achievement of regional performance indicators * Manage and maintain relations with suppliers across Café 365 through the category teams to ensure effective implementation of the respective Operating plan deliverables * Present feedback and findings at Sales meetings on convenience queries to all stakeholders to drive Regional implementation of initiatives and shop-keeping compliance * Manage and maintain the relationships amongst RSOM’s and Area Managers effectively updating insights  action steps and timelines

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Bakery & Food Operations Specialist at Engen | SPANi - South African Jobs