Snr Clerk: Meter Management: WASA20903

In brief

**Overview** This document provides an explanation of the Senior Clerk: Meter Management (WASA20903) role within the City of Ekurhuleni, detailing its responsibilities, requirements, and a profile of the ideal candidate based on the original job description. **What you will do** * Receive and capture consumer complaints on a management system * Ensure the integrity and effective administration of the department’s delivery processes * Update and circulate by-laws, tariffs, policies and relevant regulation through a filing system * Take accountability for delivery of contracted work output within agreed parameters of SOPs, quality standards and service targets * Plan and organise own work tasks and routine within area of work * Ensure that completed work adhere to governance and legislative requirements * Adhere to all Batho Pele principles * Continuously assess own performance, seek timely feedback on contracted outputs and request training where appropriate * Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of your role **Requirements (from the original advert)** * NQF4 or Matric and Computer Literate * NQF5 or Cistomer Care Certificate * 2 Years' experience in a similar environment **Who should apply** This role is suitable for individuals who meet the minimum requirements of NQF4 or Matric with computer literacy, preferably also holding an NQF5 or Cistomer Care Certificate, and possessing at least 2 years of experience in a similar work environment. Ideal candidates should be capable of managing consumer complaints, ensuring administrative integrity, handling regulatory documents, meeting performance targets, organizing their own work, ensuring compliance with governance and legislative requirements, and adhering to Batho Pele principles. A proactive approach to self-assessment and continuous learning is also expected. **Deadline** 2026-10-13 **Reference** Original posting: https://www.myjobmag.co.za/job/snr-clerk-meter-management-wasa20903-city-of-ekurhuleni Source: myjobmag

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At a glance

• At least 2 years of experience.

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