Manager: Facilities Management Operations (3029)

In brief

**Overview** This document outlines the role of Manager: Facilities Management Operations (3029) at the South African National Roads Agency (Sanral). The position involves leading and coordinating national facilities management operations, ensuring operational efficiency, compliance, and service excellence across Sanral's portfolio. **What you will do** * **Facilities Operations Management** * Support implementation of the Facilities Management Strategy. * Coordinate and Develop Facilities management business plans, SLA and client engagement. * Lead the operational delivery of Facilities Management services across the national portfolio. * Coordinate provincial Facilities Management operations. * Coordinate operational resources and service delivery priorities. * Monitor operational KPIs and service delivery standards. * Ensure consistent implementation of operational procedures. * Drive operational efficiency and continuous improvement. * **Integrated Facilities Services Management** * Manage integrated hard and soft Facilities Management services. * Coordinate outsourced Facilities Management service providers. * Monitor compliance with Service Level Agreements SLAs. * Ensure workplace services meet business requirements. * Standardise operational practices nationally. * Promote customer-focused service delivery. * **Contract & Supplier Performance Management** * Manage contractor operational performance. * Conduct SLA and KPI performance reviews. * Monitor contractor compliance with contractual obligations. * Resolve operational contractor issues. * Support procurement and contract mobilisation. * Maintain supplier performance records. * **Financial Management & Operational Governance** * Prepare and manage operational budgets. * Monitor operational expenditure. * Ensure compliance with PFMA, Treasury Regulations and SANRAL policies. * Benchmarking and adoption of industry best practice. * Prepare operational reports and dashboards. * Coordinate audit actions. * Drive operational governance. * **Risk, Compliance & Business Continuity** * Manage operational risk. * Ensure Occupational Health and Safety compliance. * Coordinate Business Continuity activities. * Support emergency preparedness. * Monitor statutory compliance. * Drive operational resilience. * **Stakeholder Leadership & Operational Excellence** * Build relationships with internal and external stakeholders. * Lead Facilities Management operational meetings. * Drive innovation and continuous improvement. * Lead and develop operational teams. * Promote service excellence. **Requirements (from the original advert)** * **MINIMUM REQUIREMENTS** * Bachelor's Degree/ Higher Diploma NQF Level 7 in Facilities Management, Property Management, Engineering, Construction Management or another Built Environment discipline. * At least eight (8) years of related experience in facilities management. * At least five (5) years' management experience. * Certification: Project Management. * Professional Registration: Professional Membership with South African Facilities Management Association (SAFMA). * **TECHNICAL COMPETENCIES** * Knowledge of Strategic Facilities Management and Integrated Facilities Management (IFM) principles. * Knowledge of operational planning, workplace management and service delivery. * Knowledge of contract administration, SLA management and supplier performance. * Knowledge of budgeting, cost control and financial reporting. * Knowledge of PFMA, Treasury Regulations, OHS Act and governance frameworks. * Knowledge of operational risk management and business continuity planning. * Knowledge of SAP, IWMS, CAFM, Microsoft 365 and Power BI. * Knowledge and training in Occupational Health and Safety. * Ability to lead Facilities Management operations nationally. * Ability to manage operational budgets. * Ability to manage outsourced contractors and service providers. **Who should apply** Candidates should possess a Bachelor's Degree or Higher Diploma (NQF Level 7) in Facilities Management, Property Management, Engineering, Construction Management, or a related Built Environment discipline. They must have a minimum of eight years' experience in facilities management, with at least five years in a management role. Project Management certification and professional membership with the South African Facilities Management Association (SAFMA) are mandatory. The ideal candidate will demonstrate strong technical competencies in strategic and integrated facilities management, operational planning, contract and supplier performance management, financial management, risk management, and relevant software applications. They must also be able to lead national facilities operations, manage budgets, and oversee outsourced service providers. **Deadline** 12 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/manager-facilities-management-operations-3029-the-south-african-national-roads-agency-sanral Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Power BI
• Microsoft Office
• SAP
• Project management
• Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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