Deputy Director: Functional Services at The Department of Home Affairs

In brief

**Overview** The Department of Home Affairs offers a multitude of services to the citizens of South Africa and foreign nationals who wish to visit, work, or stay in the country. Its core functions include Civic Service, which involves maintaining the National Population Register and managing civil events like births. This role is for a Deputy Director: Functional Services, responsible for the effective management and strategic oversight of permit and visa services within the department. **What you will do** The successful candidate will be responsible for, amongst other specific tasks: * Ensuring the effective and efficient management of Permit and Visa Functional Services. * Providing strategic advice and guidance on the implementation and optimisation of digital permit and visa services and related business processes. * Facilitating stakeholder engagement and collaboration with key account stakeholders and representing the Department at various forums. * Ensuring the effective implementation of strategic objectives and innovations (legislative reviews, digital transformation, case management solutions, product/process improvements and data management and analysis) to enhance service delivery in the Directorate. * Coordinating and monitoring the effectiveness and utilisation of digital permit and visa services and recommending continuous improvements. * Ensuring that digital permit and visa services align with legislative requirements, departmental policies, and approved business processes. * Implementing governance processes, frameworks, and procedures. * Ensuring effective and efficient management of human, physical, and financial resources within the Directorate. * Coaching and guiding staff on compliance with all regulatory requirements. **Requirements (from the original advert)** * An undergraduate qualification in Law, Public Administration, Public Management, Management, Operations Management or related at NQF level 7 as recognised by SAQA. * 5 Years’ experience at a middle/senior management level in a Legal, Analysis or Interpretation of immigration information environment. * Knowledge of the Constitution of the Republic of South Africa. * Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures. * Knowledge and understanding of the Immigration Act and its regulations. * Knowledge of the Refugee Act. * Knowledge of the Medium-Term Development Plan (MTDP) and Government Planning Framework. * Excellent abilities and experience in operations and project management, project optimisation, and the use of online systems. * Knowledge of and understanding of Public Finance Management Act and Treasury regulations. * Understanding of International Conventions and Protocols. * Knowledge of Economic Development, International Relations and Law relating to Immigration. * A valid drivers’ license is an added advantage. * Willingness to travel and work extended hours. * Completion of the Senior Management Services Pre-entry Certificate upon appointment. * Required skills and competencies: * Strategic capability and leadership. * Service delivery innovation, client orientation and customer focus. * People management and empowerment. * Financial Management. * Program and project management. * Change management. * Ability to instil appropriate processes and systems, as well as enabling technology, to support the Department in efficiently and effectively managing the required work. * Support with digital transformation. * Innovation. * Excellent verbal and written communication, as well as presentation skills. * Problem-solving and analysis. * Influencing, networking, conflict management and negotiation skills. * Knowledge and Information Management. * Decision making and initiating action. * Planning, organising and time management. * Policy development, coaching and facilitating. * Computer literacy. * Patriotism, Honesty and Integrity. **Who should apply** This role is suitable for an individual holding an undergraduate qualification at NQF level 7 in Law, Public Administration, Public Management, Management, Operations Management, or a related field, with a minimum of 5 years’ middle or senior management experience in a legal, analysis, or immigration information environment. The ideal candidate will possess comprehensive knowledge of South African legislative frameworks, including the Constitution, Public Service, Immigration, and Refugee Acts, as well as international conventions and protocols. They should demonstrate excellent abilities in operations and project management, including digital optimisation and the use of online systems, and have a strong understanding of public finance. Essential skills include strategic leadership, service delivery innovation, financial management, program management, strong communication, problem-solving, and a commitment to digital transformation. A valid driver's license, willingness to travel, and to work extended hours are also relevant. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/deputy-director-functional-services-the-department-of-home-affairs Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Project management

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