Pharmacy Manager - Krugersdorp (Medicross) at Clicks Group

In brief

**Overview** This role is for a Pharmacy Manager at Medicross in Krugersdorp, part of the Clicks Group. The core purpose is to ensure the efficient operation of both the dispensary and the clinic, delivering service excellence by leading and directing the pharmacy team. The manager will be responsible for upholding high standards of Pharmaceutical care, meeting sales and compliance targets, and ultimately contributing to a competitive advantage for the brand. **What you will do** As the Pharmacy Manager, you will be responsible for: * Ensuring and providing high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution), and providing professional advice in line with Clicks’ operational procedures, good pharmacy practice, and the legal scope defined by the South African Pharmacy Council (SAPC). * Efficiently managing and controlling all operational activities within the dispensary, which includes safe and responsible stock management, shrinkage control, general housekeeping, and administration, all in accordance with merchandising standards, SAPC regulations, and company policies. * Ensuring the operational viability of the dispensary through sound financial management, focusing on core dispensary and clinic targets, managing expenses, and proactively taking necessary actions. * Developing and maintaining a competent and motivated team, including learners and interns, through effective selection, leadership, management, and ongoing development to build capacity for current and future business needs. * Adequately scheduling staff in line with the labour policy and relevant labour model to ensure all departments are fully and appropriately staffed, including the completion and submission of weekly time and attendance and employee records to HR. * Managing customer service initiatives within the dispensary to ensure an excellent customer experience, foster customer loyalty, and achieve club card participation targets. * Ensuring integration and partnership with the clinic and healthcare aisle to provide customers with a comprehensive offering for their healthcare needs. * Supporting the Clicks Group’s vision to be the customer’s first-choice health and beauty retailer by embodying and promoting company values. * Driving cohesion, consistency, and integration across the store operation, pharmacy, and clinic teams. * Cultivating a high-performing business culture that results in strong employee affiliation, high customer satisfaction, and increased shareholder value. **Requirements (from the original advert)** * **Job Type:** Full Time * **Location:** Gauteng * **City:** Krugersdorp * **Job Field:** Pharmaceutical * **Experience:** * Essential: Minimum 2 years’ experience post community service year * Essential: Minimum 1 year People Management experience * Desirable: Retail Pharmacy experience * Desirable: Unisolve experience * **Education:** * Essential: Registered Pharmacist with SAPC * **Knowledge:** * SAPC and relevant legal knowledge * Ethical working practice and compliance * Stock, cost, risk and compliance management procedures * Patient care, professional counselling * Customer service excellence * Labour legislation and IR practices * Sound understanding and application of financial management principles * Competency-based interviewing * **Skills:** * Sound managerial, tutorship and coaching skills * Results and target driven * Planning and organizing skills * Problem-solving skills * Strong customer orientation * Interpersonal skills (Customer service orientation and effective patient care) * Computer literacy * Strong financial acumen * **Competencies (Essential):** * Leading and Supervising * Delivering Results and Meeting Customer Expectations * Planning and Organizing * **Competencies (Desirable):** * Relating and networking * Coping with Pressures and Setbacks * Entrepreneurial and Commercial Thinking * Working with people * Adhering to Principles and Values **Who should apply** This position is suitable for a Registered Pharmacist with the South African Pharmacy Council (SAPC) who has completed their community service and possesses a minimum of 2 years' post-community service experience, including at least 1 year in a people management capacity. The ideal candidate will demonstrate strong leadership, managerial, tutorship, and coaching skills, combined with a results-driven and customer-oriented approach. Essential knowledge includes SAPC regulations, ethical practices, stock and risk management, patient care, and financial management principles. Strong planning, organizing, problem-solving, and computer literacy skills are also required. Previous experience in retail pharmacy and with Unisolve software is desirable. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacy-manager-krugersdorp-medicross-clicks-group-2 Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

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