Government Employees Medical Scheme (Gems) Vacancies

In brief

**Job Title: Loyalty and Rewards Implementation Specialist** Overview This is a vacant, fixed-term, full-time position for a Loyalty and Rewards Implementation Specialist at the Government Employees Medical Scheme (GEMS) in Pretoria. The role reports directly to the Chief Marketing Officer and is part of the Members Service and Experience division. The total remuneration package is R 1,193,734 per annum, based on qualifications and experience. GEMS adopts a hybrid work model and is guided by the principles of employment equity, with preference given to underrepresented groups. Successful candidates will be required to seek approval for any external work. GEMS employees are expected to embody the organization's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration. What you will do The Loyalty and Rewards Implementation Specialist will provide support to the Chief Marketing Officer in the implementation of the following Key Performance Areas (KPAs): * Successful rollout of the Wellness and Rewards Programme within agreed timelines and budgets. * Measurable improvement in member engagement and retention rates. * Compliance with regulatory and audit requirements. * Achievement of defined KPIs and positive stakeholder feedback. * Sustainable partnerships delivering value to members and the Scheme. * Focus on identifying, assessing, and mitigating risks that could impact the success of operations, service delivery, and overall member satisfaction. * Measure the frequency of incidents linked to risks that were either not mitigated or not identified, helping to gauge the effectiveness of risk management strategies. * Measures the success of training programs aimed at increasing staff awareness of risks and equipping them to handle them appropriately. * Coordinating the execution of all aspects of the Wellness and Rewards Programme with internal departments and strategic partners. Requirements (from the original advert) * **Qualification and Experience:** * A bachelor’s degree in Project management, Marketing, Business Administration, Economics, Health Management, or a related field is required. * A Postgraduate qualification (e.g., MBA, MSc, or relevant Honours degree) is advantageous. * Certification in Project Management (PMP or PRINCE2), Loyalty Marketing, or Customer Relationship Management (CRM) will be an advantage. * Minimum of 5–8 years’ experience in programme management, customer loyalty, or rewards implementation, with at least 5 years at a senior or strategic level. * Experience in the healthcare industry. * **Skills and Behavioural Competencies:** * Demonstrated expertise in data analytics, digital engagement, CRM systems, and programme performance measurement. * Sound understanding of Medical Schemes legislation, POPIA, Consumer Protection Act, and relevant international compliance frameworks. * Ability to develop and translate strategic concepts into implementable loyalty solutions aligned with organisational objectives. * Strong project planning, coordination, and delivery skills across multiple stakeholders and workstreams. * Excellent ability to build relationships and gain buy-in from internal and external stakeholders. * Skilled in using data to evaluate member engagement and programme performance. * Understanding member communication, digital campaign management, and marketing analytics. * Ability to lead cross-functional teams and foster a culture of accountability and innovation. * Strong grasp of data privacy, regulatory, and audit requirements. * Ability to develop executive-level reports, dashboards, and presentations. * Understand medical schemes industry and related legislations (desirable). Who should apply This role is ideal for a professional with a bachelor's degree in Project Management, Marketing, Business Administration, Economics, Health Management, or a related field, preferably with a postgraduate qualification or relevant certification. Candidates must have a minimum of 5-8 years of experience in programme management, customer loyalty, or rewards implementation, with at least 5 years at a senior or strategic level, and experience in the healthcare industry. The successful applicant will demonstrate expertise in data analytics, digital engagement, CRM systems, and performance measurement, coupled with a sound understanding of medical schemes legislation and compliance frameworks. Strong project planning, coordination, relationship-building, and leadership skills are required, along with the ability to use data for engagement evaluation and develop executive-level reports. The candidate should also align with GEMS's core values. Deadline Friday, 16 October 2026 Reference Original posting: https://www.govpage.co.za/vacancies/government-employees-medical-scheme-gems-vacancies-9 Source: govpage --- **Job Title: Finance Controller: Technical Reporting** Overview This is a vacant, permanent, full-time position for a Finance Controller: Technical Reporting at the Government Employees Medical Scheme (GEMS) Head Office in Pretoria. The role reports directly to the Finance Manager: Reporting and is part of the Finance Division. The annual total cost to company package is between R540,029 and R674,894 per annum, based on the Scheme’s Remuneration Policy and the candidate’s skills and experience. GEMS adopts a hybrid work model and is guided by the principles of employment equity, with preference given to underrepresented groups. Successful candidates will be required to seek approval for any external work. GEMS employees are expected to embody the organization's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration. What you will do The Finance Controller: Technical Reporting will support the Finance Manager: Reporting through the implementation of the following Key Performance Areas (KPAs): * Draft AFS in compliance with IFRS, SAICA Accounting Guides and CMS Circulars. * Review and interpret reports on technical IFRS and regulatory matters, escalating significant risks. * Accountable for the technical quality of assigned reporting solutions. * Quality assure financial reporting data and implements data integrity controls. * Review and redesign reporting processes to improve quality, efficiency, standardisation and compliance. * Analyse budgets, assumptions, financial risks and inconsistencies. * Assist in building financial models to support management decision-making. * Populate monthly management accounts. * Develop executive-level dashboards and presentations. Requirements (from the original advert) * **Qualification Requirements:** * National Diploma/Degree in Accounting, Financial Accounting, Finance, Accounting Sciences, Financial Management or a related field. * Minimum 3 years management accounting and reporting experience. * Strong IFRS knowledge for procedures and reporting methodologies. * Experience with IFRS, ERP systems, financial reporting, and AFS preparation. * **Skills:** * IFRS Reporting. * Annual Financial Statement (AFS) Preparation and Reporting. * Financial Reconciliations and Data Integrity. * Financial Compliance and Audit Support. * Financial Analysis and Management Reporting. * **Behavioural Competencies:** * Demonstrate effective communication, professionalism, and strong stakeholder relationship management through clear, accurate, and confidential interactions. * Maintain high levels of organisation, accuracy, and attention to detail, ensuring quality outputs and compliance with deadlines and standards. * Exhibit integrity, discretion, and sound judgement when handling sensitive information and business matters. * Drive performance through a proactive, self-motivated approach, demonstrating initiative, resourcefulness, and the ability to work independently and under pressure. * Collaborate effectively with team members while applying strong negotiation, problem-solving, and decision-making skills to achieve business objectives, including during peak periods and extended working hours when required. * **Desirable:** * Medical Aid industry experience would be advantageous. Who should apply This role is suitable for a professional holding a National Diploma/Degree in Accounting, Financial Accounting, Finance, Accounting Sciences, Financial Management, or a related field, with a minimum of 3 years of management accounting and reporting experience. The ideal candidate will possess strong IFRS knowledge for procedures and reporting methodologies and experience with IFRS, ERP systems, financial reporting, and AFS preparation. Key skills required include IFRS Reporting, AFS Preparation, Financial Reconciliations, Data Integrity, Financial Compliance, Audit Support, Financial Analysis, and Management Reporting. The candidate should demonstrate effective communication, professionalism, strong stakeholder relationship management, high levels of organisation, accuracy, attention to detail, integrity, discretion, sound judgment, proactivity, initiative, resourcefulness, and collaborative problem-solving. Medical Aid industry experience is considered advantageous. Candidates should also align with GEMS's core values. Deadline Friday, 16 October 2026 Reference Original posting: https://www.govpage.co.za/vacancies/government-employees-medical-scheme-gems-vacancies-9 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• IFRS
• Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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