Shop Assistant Cashier / Festive Casuals - Gauteng at Clicks Group

In brief

**Overview** This rewrite describes the role of a Shop Assistant Cashier / Festive Casual for the Clicks Group, located in Gauteng. The position focuses on delivering service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store, all contributing to a positive customer experience. **What you will do** The key responsibilities for this role are: * To efficiently execute all operational activities at the point of sale in a timely and efficient manner. * To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * To ensure the safe handling of cash at all times. * To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. * To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". * To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. **Requirements (from the original advert)** * **Education:** * Essential: Grade 12 (Matric) * **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies:** * **Essential:** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * **Desirable:** * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks **Who should apply** Candidates should possess a Grade 12 (Matric) qualification. Ideally, applicants will have experience in a customer-facing role within a retail or Fast-Moving Consumer Goods (FMCG) store environment. The ideal candidate will have strong customer orientation, good communication and numeracy skills, basic computer literacy, and the ability to plan, organise, and solve problems. They should be capable of following instructions, delivering results, and maintaining high standards of service while promoting the Clicks' Clubcard and store promotions. **Deadline** 6 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-festive-casuals-gauteng-clicks-group-3 Source: myjobmag

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• Customer service

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