Patient Liaison Officer - Healthwise

In brief

**Overview** This role is for a Patient Liaison Officer within the Healthwise division at Tsebo Solutions Group, with FEDICS recruiting for the position. Tsebo Solutions Group is a leading workplace management solutions provider operating across Africa and the Middle East in over 28 countries with more than 40,000 employees. The primary purpose of this role is to ensure effective management of relationships between the client, customer, and FEDICS. **What you will do** * Greet guests courteously. * Be readily available at all times to deal with problems or complaints. * Ensure that the front-of-house area is serviced and maintained to company standards. * Ensure effective liaison between front-of-house and back-of-house departments. * Ensure effective and speedy service. * Ensure that enquiries and messages are dealt with courteously and efficiently. * Ensure that all Front of House areas are clean and tidy at all times. * Carry out systematic checks of all Front of House areas for maintenance requirements, repairs, or refurbishing, ensuring these are actioned without delay. * Circulate regularly throughout all Front of House areas, maintaining a high profile with guests and staff. * Monitor trends within the industry and make suggestions for implementation. **Requirements (from the original advert)** * **Qualification:** Matric / National Senior Certificate * **Experience:** Knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations. * **Age:** Be 21 years of age. * **Language:** Be able to communicate and understand the predominant language(s) of the canteen’s trading area. * **Skills:** Possess excellent basic math skills and have the ability to operate a cash register or POS system. * **Physical Ability:** * Be able to work in a standing position for long periods of time (up to 5 hours). * Be able to reach, bend, stoop down. * Must have the stamina to work 45-50 hours per week. * **Location:** Eastern Cape, Mthatha **Who should apply** This role is ideal for a proactive and customer-focused individual with a strong background in front-of-house food and beverage operations. The candidate should be adept at managing client and customer relationships, resolving issues, maintaining high service and cleanliness standards, and possess the physical stamina required for demanding work hours in a dynamic environment. They must be at least 21 years old, hold a National Senior Certificate, and have excellent communication and basic math skills. **Deadline** 6th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/patient-liaison-officer-healthwise-tsebo-solution-4 Source: myjobmag

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