Client Service Officer: Inspection and Enforcement Services at The Department of Employment and Labour
- Contract
- Permanent
- Minimum qualification
- Matric / Grade 12
- Closing date
- Not stated — check the original listing
First listed . Last checked at source .
In brief
**Overview** This document provides an overview of the Client Service Officer: Inspection and Enforcement Services role at The Department of Employment and Labour. The Department aims to reduce unemployment, poverty, and inequality through policies and programmes designed to improve economic efficiency, create employment, foster sound labour relations, and eliminate workplace discrimination. This role specifically operates within the Inspection and Enforcement Services (IES) division. **What you will do** Key responsibilities for this role include: * Providing services at the help desk, serving as the initial point of contact within the Registration services. * Resolving all complaints related to IES labour legislation received from clients, adhering to the guidelines of the IES Standard Operating Procedures (SOP). * Performing general administrative duties and participating in advocacy sessions as and when required. **Requirements (from the original advert)** * **Qualification:** Grade 12 (Matric). * **Experience:** No experience required. * **Location:** KwaZulu-Natal. * **Knowledge:** * All relevant Labour legislations and regulations. * Relevant ILO conventions. * Public Service Regulations. * Public Service Act. * Departmental policies, procedures, and guidelines. * Batho Pele Principles. * **Skills:** * Interpersonal skills. * Telephone etiquette. * Interviewing skills. * Computer literacy. * Communication skills. * Ability to interpret legislation. * Problem-solving skills. **Who should apply** This position is suitable for individuals who possess a Grade 12 qualification (Matric) and are looking for an entry-level opportunity, as no prior experience is required. Ideal candidates will have foundational knowledge of labour legislation, public service regulations, and departmental policies, coupled with strong communication, interpersonal, computer literacy, and problem-solving skills, and residing in KwaZulu-Natal. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/client-service-officer-inspection-and-enforcement-services-the-department-of-employment-and-labour Source: myjobmag
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At a glance
- No previous work experience required.
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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