Marketing Manager

Meet Ozow Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. More about this Ozow fantastic position We're looking for a Marketing Manager to act as the strategic counterpart to our Head of Marketing, owning the content strategy, running the operational engine of the marketing department, and managing a direct report/s. This is a genuine dual role, combining real strategic input with hands-on operational ownership, and it comes with a clear path toward a senior, department-leading position as the team and its remit continue to grow. Your role and responsibilities People Management & Development * Manage, coach, and develop any reports * Set clear expectations and provide the mentorship needed for your direct report to grow Marketing Strategy Contribution & Content Ownership * Interpret and contribute materially to the broader marketing strategy, acting as a genuine strategic counterpart to the Head of Marketing * Own the content strategy end to end, with your direct report as a key contributor * Act as the second layer of interrogation on all content before it reaches the Head of Marketing, adding research depth, technical comprehension, and insight Departmental Operations & Workflow * Operationalise the marketing function, managing brief intake, studio and team workflow, and the balance between brief volume and production capacity * Run stand-ups and set the standard of accountability within the team * Act as the escalation point when delivery is at risk, and resolve competing stakeholder priorities before they reach the Head of Marketing Agency & Partner Management * Serve as the first point of contact for external partners across the line, including the PR agency, performance agency production agency, and out-of-home * This can also extend to merchants and partners, where you will be identifying co-marketing opportunities * Translate strategy into strategic briefs, and brief these into the Content Strategist for detailed production briefs * Support the Head of Marketing and the Product Marketing Manager in developing go-to-market strategies for products * Support the Commercial team in client pitch scenarios * Manage external agencies across more than one discipline to ensure delivery on brief, on time, and on budget * Assess Ozow's participation in events and activations, determining the strategic rationale, the role the event plays, and the appropriate level of investment - importantly take full ownership of the marketing programme around these events Campaign Leadership & Performance * Lead large-scale out-of-home and digital campaigns end to end * Use funnel and campaign performance data, including lead volume, conversion, transaction rates, and revenue, to assess and improve campaign impact * Report on performance monthly, including cost per acquisition and conversion quality Tool Utilization + Change Management * Ensure proper utilization, or introduce and embed new work management tools to support brief intake and delivery tracking * Contribute to policy, process, and documentation to support a consistent, department-wide workflow Automation and AI * Explore and apply AI tools to support content review, briefing, and workflow efficiency * Identify opportunities to streamline agency and production workflows through automation where relevant You are an ideal candidate if * You have a relevant marketing qualification (degree or equivalent) * You have proven experience owning a content strategy end to end, not just executing content calendars - 2+ years experience * You have experience contributing to, interpreting, and executing against a broader marketing strategy * You have experience in fintech or fintech adjacent sectors * You have a B2B marketing background * You have experience managing marketing operations or departmental workflow, including brief intake and delivery management * You have experience managing external agencies across more than one discipline, such as PR, performance, media, or production * You have strong writing and editorial judgement, sufficient to interrogate and materially improve another person's content - 5+ years experience * You have prior line management experience - 2+ years experience * You have experience in a scale up or smaller, fast moving marketing team where the role is broad * You have familiarity with work management tools for brief intake and delivery tracking * You have prior experience leading out of home or large scale integrated campaigns * You have experience running team rituals such as stand ups or sprint planning Your skills and competencies * You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. * Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. * A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. * You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. * Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. * You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. * You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. * We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. * You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. Interview process During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Our process may include psychometric and technical assessments, giving you an opportunity to demonstrate your strengths, skills and potential beyond your CV and interview. In office perks * Healthy breakfast, lunches and snacks * Monthly team connects * On-site Barista Perks for South African based employees * Medical aid subsidy * Group Risk Insurance * Generous paid annual leave * Birthday leave * Learning and Development opportunities * Mentorship programme * Quarterly team building * Community initiatives * Access to cutting edge technology - Ozow Tech Stack Our Employee Value Proposition Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here. Compliance As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards Ready to be exceptional? Keen to know more? Interested in joining our rocket ship? To find out more about life at Ozow, head over to our Careers Page here!