Estate Administrator & Operations Coordinator
- Location
- Western Cape
- Salary (as advertised)
- R16 000 per month
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
At a glance
- Microsoft Office
- Payroll
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
Key Responsibilities:
Administration & Resident Communication
* Manage resident, contractor and service-provider queries, correspondence and communication.
* Manage and coordinate maintenance-related queries and follow-ups.
* Manage estate systems including Eqigate, PEC and Thinkspeed and maintain accurate resident and access-control records.
* Handle levy and general resident queries, resolving or escalating where required.
* Maintain accurate estate records, databases and filing systems.
* Conduct regular front- and back-of-house administrative and compliance audits.
* Provide regular feedback to Estate Management on outstanding queries and operational
* matters.
Maintenance & Estate Operations
* Assist the Maintenance Manager with daily planning, task allocation and follow-ups.
* Coordinate maintenance requests and ensure residents receive appropriate feedback.
* Assist new residents with onboarding, documentation and system registrations.
* Provide first-line assistance with resident DSTV, internet and technical queries.
* Coordinate monthly stocktakes and ensure submissions are completed on time.
* Provide daily support and relief to the Front-of-House Receptionist.
Finance & Administration
* Facilitate and prepare invoices for weekly and monthly payment runs.
* Maintain accurate invoice records and filing.
* Prepare and submit monthly payroll information within stipulated deadlines.
* Attend Health & Safety meetings.
* Prepare and distribute meeting minutes and assist with following up on outstanding actions.
Requirements:
* SA Citizen
* Matric / Grade 12 qualification
* Previous experience in administration, property, hospitality, facilities or operations.
* Strong organisational, communication and customer-service skills.
* Excellent attention to detail and ability to manage multiple priorities.
* Computer literate with good Microsoft Office skills.
* Professional, patient and service-oriented approach when dealing with residents, particularly elderly residents.
* Proactive, reliable and able to work independently and as part of a team.
* Experience with estate or property management systems would be advantageous.
* Reliable transport
Karen Tupper Recruitment
Recruiter
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