SDR |65122474048

Role: Physical Therapy & Fitness Sales Development Rep (SDR) Priority Location:South Africa / Latin America / Philippines Working Hours:  Monday - Friday 9:00 AM - 6:00 PM , Saturday 10am - 2pm Salary Range: Base Salary + Commissions & Performance Bonuses Type of contract: Independent Contractor Type of job: Remote About the Role: The client is seeking a personable, motivated Sales Development Representative to support lead conversion, outbound follow-up, and client booking efforts for a growing physical therapy and wellness practice. This role is ideal for someone who is confident on the phone, strong in follow-up, and able to communicate value clearly to prospective client Key Responsibilities: * Effectively manage lead tracker and converting new leads into initial evaluations for the PTs * 5-Minute Speed-to-Lead: Contact new Meta/Google ad leads and website form inquiries via phone, SMS, and email within 5 minutes of submission. + Weekend Lead Monitoring: Check and respond promptly to high-urgency weekend inbound leads to ensure no prospect falls through the cracks. * Comfortable with high volume outbound calls and inbound calls for leads (150-200 outbound dials/day) * Scheduling appointments, initial evals, follow ups * Collecting new client intake information * Collect payments - deposits for initial evaluations * Build positive relationships with patients, community, and practitioners and manage conflict with care and empathy. * Lead clients through the sales process to meet new client conversion goals * Promote conversion by providing excellent onboarding and customer experience. * Answer phone calls, text messages, instagram DM, and instant messages in a fast, timely, and professional manner * Willingness to learn new technologies & frameworks * Manage patient feedback escalation process and ensure that conflicts are resolved and the patient feels heard. * Analyze new client metrics to optimize client communication and onboarding process with clinical director * Emotional Intelligence & Deep Discovery: Conduct intake calls that uncover a prospect’s true underlying motivation ("the why behind the why")—navigating emotional health challenges while remaining firmly in control of the sales conversation. + Value Differentiation & Objection Handling if any: Articulate the distinct value of our cash-based, one-on-one therapy model versus traditional insurance-based clinics, overcoming financial and logistical objections effortlessly. Qualifications: * Excellent phone and customer service skills * Strong sales background * Comfortably communicating in English * Great at multi-tasking * Strong computer skills (google suites, Office 365, project management tools, CRM system) * Organizational skills, Problem solving skills * 2+ years of experience in sales, appointment setting, lead follow-up, or customer-facing outreach * Strong verbal communication and phone presence * Comfortable working in a fast-paced environment with high follow-up volume * Ability to build trust quickly and explain services in a persuasive but professional way * Experience with CRM systems and call/VoIP tools preferred * Self-motivated, organized, and reliable * Ability to work during Eastern Time business hours Ideal Candidate Qualifications: * Experience handling objections and converting leads into booked appointments * Familiarity with Instagram DMs, email outreach, and light marketing follow-up * Fitness, boutique med sales background * Managerial and multi-tasking fast pace experiences