Factory Shop Supervisor - FMCG/Retail
- Location
- Western Cape
- Salary (as advertised)
- R20 000 per month
- Minimum qualification
- Certificate / N-level / trade
- Closing date
First listed . Last checked at source .
At a glance
- At least 2 years of experience.
- Microsoft Excel
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
Key Responsibilities
* Supervise daily factory shop operations and staff.
* Support sales and profitability targets.
* Monitor daily sales performance, promotions and product presentation.
* Maintain strong customer service standards.
* Allocate staff duties and monitor performance.
* Manage stock levels, rotation and replenishment requirements.
* Assist with stock takes, recounts and stock investigations.
* Monitor short-dated, damaged and excess stock.
* Supervise cash-ups and till reconciliations.
* Investigate and report cash discrepancies.
* Ensure refunds, discounts and voids follow procedure.
* Maintain accurate records and administrative documentation.
* Coach, motivate and train staff.
* Monitor attendance, punctuality and performance.
* Ensure compliance with food safety, hygiene and quality procedures.
* Maintain temperature records and quality checks.
* Ensure workplace Health & Safety, security and asset-protection procedures are followed.
Minimum Requirements
* Grade 12 / NQF Level 4.
* Minimum 5 years’ retail experience.
* Minimum 2 years’ supervisory experience in a retail environment.
* Experience in stock control, cash management and customer service.
* Strong knowledge of retail operations.
* Good numerical and analytical ability.
* Strong leadership and communication skills.
* High attention to detail.
* Computer literate, including Excel and POS systems.
* Syspro / retail systems exposure advantageous.
* Food safety knowledge advantageous.
* Willing to work weekends, public holidays and overtime when operationally required.
* Able to travel between factory shops if required.
Trading Hours
Monday – Friday: 06:30 – 14:45
Saturday: 06:30 – 13:00
Public Holidays: 06:30 – 12:00
Application Documentation Required
* Updated CV
* Certified copy of ID
* Copies of relevant qualifications / certifications
West Coast Personnel
Recruiter
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Before you apply
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