LOOKING FOR STELLAR TOP CANDIDATES Position:  Collections Specialist – Accounts Receivable Working Hours: Full-Time│Monday to Friday, 9:00 AM – 5:00 PM EST (overlap required; : may extend to 7-8 PM EST as needed) Search Location: Philippines or South Africa(Remote) Salary:  $1,000 to $2,000 per month :  The Final Salary Offer depends on the client’s decision, interview results, and experience About the Role: This is a full-time, remote, project-focused role supporting a large-scale Accounts Receivables recovery initiative across newly acquired senior living and healthcare communities. The primary function is to proactively manage and execute collections on outstanding patient liability and aged/inherited bad debt across a full continuum of care, including private pay, Medicaid patient liability, and private coinsurance balances. Role Responsibilities: * Make high-volume outbound collection calls to residents and family members across multiple facilities/states. * Manage aging reports and prioritize efforts to recover outstanding balances. * Access the PointClickCare (PCC) system to review resident profiles, account histories, and documentation. * Document all collection activity, attempts, and outcomes in the system/PCC's collection notes. * Pull, review, and provide account statements to support collection conversations/upon request. * Offer flexible payment options (e.g., credit card, EFT). * Coordinate with internal teams as needed while operating independently with minimal training. * Support final collection attempts and maintain detailed records prior to account write-off decisions. Requirements: * Experience: 2–5 years of experience in accounts receivable or collections. * Language Requirement: Clear, professional English communication skills (verbal and written) * Mandatory proficiency in the PointClickCare (PCC) system. * Strong understanding of AR processes and aging reports. * Comfortable making outbound collection calls. * Ability to navigate sensitive financial conversations, working with elderly populations with patience and professionalism. * Strong organizational skills, detail-oriented, and excellent documentation habits. * Ability to manage multiple facilities/states simultaneously. * Reliable remote work setup and internet connection. NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application. PLEASE NOTE: → We are looking for candidates based in South Africa, or the Philippines.  → Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application.  → To start processing, submit your resume in English.  → The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.