Engineering - Engineering Management Centurion FULL TIME Job Summary Key Responsibilities:Hardware and Software Installation: * Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices. * Install and update software applications and operating systems. Troubleshooting and Support: * Diagnose and resolve hardware and software issues. * Identify and address technical problems that customers or end-users encounter and provide solutions. * Provide technical support to customers on-site. * Respond to service requests, answer technical questions, and assist users in resolving IT-related problems Network Support: * Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimise network performance. Documentation: * Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs). * Maintain accurate documentation with regard to site and network credentials. Collaboration: * Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes. Emergency Response: * Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages. Testing and QC: * Perform testing and quality assurance checks on IT systems to ensure they meet performance and security standards. * Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment. * Mentor junior engineers, provide guidance, training and upskilling to team members. * Troubleshoot and maintain 3CX and Opera POS system Minimum requirements: * Grade 12 * Diploma, Bachelor's Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageous * Drivers License & own Transport Experience: * 5+ years of hands-on experience in IT support, field service, or technical roles. * Proven experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support Technical Skills: * Strong knowledge of computer hardware (servers, workstations, peripherals, routers/switches). * Proficiency in installing, configuring, and troubleshooting operating systems (Windows, Linux) and software applications * Experience with network setup, maintenance, and troubleshooting (LAN/WAN, connectivity, performance optimisation). * Familiarity with diagnostic tools, testing procedures, and basic IT security practices. * Knowledge on 3CX and Opera POS. Soft Skills and Other Requirements: * Excellent problem-solving and critical-thinking abilities. * Strong customer service orientation with clear communication skills (verbal and written). (English & Afrikaans) * Ability to work independently, manage priorities, and adapt to varied environments. * Physical ability to lift equipment (up to 20–50 kg) and perform manual hardware work. * Willingness to participate in on-call/emergency response. Consultant: Tshwaragano Tlhabanelo - Dante Personnel Johannesburg Apply via our website www.dantesa.co.za If you do not hear from us within 5 days, please accept that your application was unsuccessful Dante Personnel Recruiter