Premium Ad IT/Computer - Other IT/Computer Cape Town FULL TIME Job Summary A large South African law firm that is recognized as a leader in property law and conveyancingis seeking a IT Training & Liaison Specialistwho will bridge the gap between our technology stack and staff proficiency. Responsibilities: * Training Delivery: Design and lead high-impact training (1-on-1, workshops, and webinars) covering the Microsoft Office suite and bespoke internal applications. * Needs Discovery: Partner with department heads to observe workflows, identify "pain points," and spot opportunities for automation or software optimization. * IT Liaison: Serve as the primary feedback loop to the IT Department, translating departmental needs into technical requirements for updates or new tool acquisitions. * Content Creation: Develop and maintain a library of accessible "How-to" guides, FAQs, and training modules hosted on the company extranet. * Technical Onboarding: Standardize and lead the tech-onboarding process to ensure new hires are immediately proficient in our core software. Minimum Requirements: * Software Mastery: Advanced proficiency in Microsoft Office and experience developing online/web-based training content. * Strategic Communication: The ability to simplify complex technical concepts for non-technical audiences. * Consultative Approach: Skilled at building rapport across departments to uncover efficiency gaps and manual "workarounds." * Analytical Problem Solving: Capable of converting vague user feedback into clear, actionable recommendations for the IT team. * Agility: A fast learner who can quickly master and champion new applications as our tech stack evolves. Benefits: * Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to Hire Resolve IT/Computer Recruiter About Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.