IT/Computer - Other IT/Computer Cape Town FULL TIME Job Summary Senior Paid Media & Account Manager (Social & Search) (CPT Hybrid) (UK Hours) Media/Marketing/Sales Cape Town - Western Cape - South Africa ENVIRONMENT: A dynamic UK-based Digital Marketing Platform has an exciting opportunity for someone with a product-led mindset and a background in Paid Media to be its next Senior Paid Media & Account Manager. You will take full ownership of a number of Paid Media accounts across various verticals & platforms, lead on client contact, reporting, strategy, road mapping and account execution for your clients. You would also carry out campaign execution & optimisation, with the support of more junior team members. The successful candidate must have 5+ years hands-on Paid Media experience across Google Ads, Meta Ads, and ideally TikTok Ads or other social platforms and 2+ years experience managing and developing teams. You will also need a proven track record of managing a portfolio of clients and delivering performance at or above targets. DUTIES: Performance & Strategy - * Oversee and guide client performance across a portfolio of campaigns, ensuring delivery against company and client targets. * Develop tailored optimization strategies, media plans, and audits going beyond standard templates to include unique insights. * Continually assess client results, proactively identifying opportunities, risks, and strategic improvements. * Lead case study production for the team, ensuring accuracy and alignment with the companys brand strategy. Team Leadership & Development - * Mentor and coach Account Managers and junior team members, sharing best practices and fostering a culture of continuous improvement. * Proactively identify team members strengths and weaknesses, assigning opportunities to maximise performance. * Ensure the team consistently meets or exceeds targets, addressing underperformance constructively and effectively. * Promote reflection and learning across the team - encouraging ownership of performance reviews, retrospectives, and process improvements. * Confidently manage people's challenges, ensuring a cohesive and collaborative team atmosphere. Client & Business Leadership - * Build and maintain strong, long-term client and partner relationships, fostering loyalty and repeat business. * Confidently communicate the strategic vision to clients, aligning tactical execution with wider business goals. * Represent the company at industry events, leveraging your network to strengthen positioning and create opportunities beyond sales. * Lead business-hosted events and contribute to cross-functional projects with minimal input from senior stakeholders. Product & Technology - * Collaborate closely with the tech team on new feature development from briefing through to testing. * Provide strategic feedback on the platform based on industry changes, client needs, and team experiences. * Advise on agency tech projects and contribute to implementation plans for new technologies across the wider business. Leadership Contribution - * Act as a trusted advisor within the business known for your product knowledge, industry insights, and ability to connect ideas across teams. * Identify new avenues for the sales and product teams based on client and market feedback. * Advise senior stakeholders on brand positioning and recommend incremental improvements. * Ensure effective planning, resourcing, and reporting for all team projects, communicating blockers and risks upwards where necessary. REQUIREMENTS: * 5+ Years of hands-on Paid Media experience across Google Ads, Meta Ads, and ideally TikTok Ads or other social platforms. * 2+ Years of experience managing and developing teams. * Proven track record of managing a portfolio of clients and delivering performance at or above targets. * Strong client communication and relationship management skills, with experience leading business reviews and strategic conversations. * Experience working closely with Tech or Product teams on feature development and implementation. * Ability to plan, lead, and deliver cross-functional projects with minimal oversight. * Established industry network, and confidence representing a business externally. * Advanced skills in Excel/Sheets (or similar) for Data Analysis and Media Planning. * Fluent English speaker (other languages a bonus). ATTRIBUTES: * A proactive, reflective mindset, with the ability to balance hands-on execution and high-level strategic thinking. Apply for this Job Datafin Recruiter