Permanent
Dispatch Supervisor
Unknown, Unknown
unknown
Closing date not listed
About this role
Retail - Retail Manufacturing
Durban
FULL TIME
Job Summary
Key Responsibilities
Dispatch Operations
* Oversee end-to-end long-haul dispatch process from planning to execution
* Ensure accurate picking, checking, and loading of all consignments
* Maintain alignment between physical stock, documentation, and Syspro
Transport Planning & Coordination
* Coordinate with transporters and 3PL providers
* Ensure optimal vehicle utilisation and legal load compliance
* Adjust dispatch plans based on operational requirements
* Maintain communication with drivers in transit
Syspro & Stock Control
* Create, manage, and validate SCT (Supply Chain Transfer) transactions
* Reconcile system vs physical stock before dispatch release
* Investigate and resolve discrepancies and duplicate transfers
Compliance & Safety (TREM Cards)
* Ensure all hazardous loads are dispatched with valid TREM cards
* Verify UN numbers, SDS alignment, and emergency details
* Maintain TREM register and compliance documentation
* Ensure adherence to SANS and company safety standards
Team Leadership
* Supervise dispatch staff (storemen, checkers, packers)
* Allocate daily tasks and monitor productivity
* Train, mentor, and develop team members
* Enforce discipline, safety, and operational standards
Reporting & Performance
* Monitor OTIF/DIFOT, dispatch accuracy, and productivity KPIs
* Analyse dispatch reports and identify improvement areas
* Support warehouse management with operational insights
Minimum Requirements
* Matric / Grade 12 (essential)
* Minimum 3–5 years warehouse/logistics experience
* 2–3 years supervisory experience
* Syspro (or similar ERP system) experience essential
* Forklift licence (required)
* Code 08 driver’s licence (required)
* Experience in hazardous goods handling advantageous
* Strong understanding of transport operations
Key Competencies
* Strong leadership and team management skills
* High attention to detail and accuracy
* Ability to perform under pressure
* Strong problem-solving and decision-making ability
* Excellent communication and coordination skills
* Safety and compliance focused
Innovazi Consulting (Pty) Ltd
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