FMCG - FMCG Retail Gauteng FULL TIME Job Summary Key Performance Areas 1. Sales Performance and Support * Implement brand awareness initiatives in line with the company’s marketing strategy. * Evaluate and apply effective sales techniques to drive sales volumes and profitability within the region. * Manage and monitor sales activities, ensuring Business Representatives meet performance targets. * Conduct regular sales meetings and customer visits to assess service levels and ensure corrective actions where needed. * Maintain and develop regional and channel partner relationships, ensuring alignment with performance agreements. * Identify and engage potential new partners in line with qualifying criteria. 2. Business Development and Growth * Develop and manage strategies for customer retention and growth to optimize regional sales performance. * Identify new business opportunities, including potential dealers, distributors, and cross-selling opportunities. * Recommend product enhancements to increase market potential. * Assess market share and develop action plans to grow and maintain a strong footprint in the region. 3. Governance * Monitor operational controls and procedures to ensure business integrity and compliance. * Identify and manage departmental risks, maintaining a comprehensive risk register. * Implement and monitor action plans to address audit findings. * Ensure compliance with relevant legislation, policies, and frameworks to prevent irregular expenditure. * Oversee SHEQ compliance, holding regular meetings to ensure adherence. 4. Stakeholder Management * Build and maintain strong working relationships with key stakeholders and partners. * Represent the company in stakeholder meetings and engagements. * Address customer issues and complaints promptly to maintain satisfaction and uphold service standards. * Provide advice and guidance to management on stakeholder-related matters. * Ensure compliance with all applicable policies, procedures, and legal requirements. 5. People Management * Monitor and evaluate employee performance through regular appraisals. * Identify training and development needs and implement relevant action plans. * Address employee relations matters promptly and fairly. * Set clear performance objectives aligned with organisational goals. * Ensure all team members have signed performance agreements and receive ongoing feedback. * Support effective implementation of HR policies within the division. 6. Financial Management * Contribute to the preparation of regional budgets. * Ensure efficient and transparent use of financial and other resources. * Monitor expenditure against budget, reporting any deviations to management. * Identify and implement cost-saving opportunities and efficiency improvements. Qualifications Minimum: * Bachelor’s Degree in Sales and Marketing Management or a related field (NQF 7) Advantageous: * Bachelor’s Honours Degree in Sales and Marketing Management or a related field (NQF 8) Experience * 6–8 years’ experience in Sales and Marketing within a Manufacturing environment. * At least 3 years’ experience at a Supervisory or Management level. Technical Competencies * Computer Literacy (MS Office Suite, SAP, ERP Systems, Salesforce, and other job-specific software). * Strong knowledge of relevant Sales and Marketing processes and practices. Behavioural Competencies * Proactive and action-oriented. * Strong problem-solving and analytical skills. * Flexible and adaptable. * Excellent planning and organising skills. * Effective people management and leadership ability. * Strong relationship-building and stakeholder management skills. * Customer-focused mindset. * Resilient and able to perform under pressure. * Excellent communication skills (both verbal and written). Staff Solutions Recruiter