Tourism/Hospitality - Other Tourism/Hospitality Northern Cape FULL TIME Job Summary The Camp Manager is responsible for the overall day-to-day management of the camp, ensuring exceptional guest experience, efficient operations, staff leadership, and alignment with conservation and sustainability principles of the reserve.   Candidate Requirements: * Minimum 3–5 years’ experience in camp, or hospitality management * Relevant qualification in hospitality, tourism, or business management (advantageous) * Experience working in remote locations and on game reserves preferred * Computer literacy (reservations systems, MS Office) * Valid driver’s license (essential) * Strong leadership and people management skills * Excellent communication and interpersonal abilities * High attention to detail and problem-solving skills * Financial acumen and operational planning ability * Ability to remain calm and decisive in remote or high-pressure environments * Passion for wildlife, conservation, and eco-tourism Candidate Responsibilities: Guest Experience & Hospitality * Ensure a consistently high standard of guest service and hospitality * Act as the main point of contact for guests during their stay * Handle guest feedback, special requests, and complaints professionally * Oversee guest activities in coordination with guiding and conservation teams Camp Operations * Manage daily camp operations including accommodation, food & beverage, housekeeping, maintenance, and logistics * Ensure facilities are well maintained, safe, and presented to reserve standards * Monitor stock control, ordering, and supplier relationships * Ensure compliance with reserve policies, health & safety regulations, and emergency procedures Staff Management & Leadership * Recruit, train, schedule, and manage camp staff * Foster a positive team culture aligned with service excellence and conservation values * Conduct performance reviews and manage disciplinary procedures where required * Ensure staff accommodation, welfare, and morale are maintained Financial & Administrative Management * Manage camp budgets, cost control, and monthly reporting * Approve invoices, manage petty cash, and track expenses * Work closely with reservations and head office on occupancy, rates, and planning Conservation & Sustainability * Promote and support conservation initiatives and responsible tourism practices * Ensure minimal environmental impact through sustainable operations * Educate staff and guests on conservation values and reserve guidelines Health, Safety & Security * Ensure compliance with occupational health & safety standards * Implement emergency response and safety procedures * Coordinate with reserve security and guiding teams to ensure guest and staff safety This is a remote, live in position. Wild Dreams Hospitality Recruiter