Assistant Director: Executive Engineer

In brief

Overview This position is for an Assistant Director: Executive Engineer within the Directorate: Operations of the Gauteng Department Of E-Government, based in Johannesburg. The role involves providing comprehensive, 24-hour IT support and infrastructure management tailored for executives, ensuring their productivity, system integrity, and adherence to government IT and security policies. It is a Level 10 position with a salary of R605 742 per annum. What you will do * Respond to executive end-user support requests on 24-hour bases. * Facilitate the IT setup of new executives and secure deactivating of device for parting executives. * Research, test and recommend new hardware, software that can improve executive productivity. * Create concise documentation/ applications tailored for executives. * Resolve hardware/software issues. * Regular maintenance of desktops, laptops, handheld devices. * Apply system and security updates. * Confirm antivirus and security software is active and updated. * Assist end users with issues related to their accounts or computers, such as resetting passwords or troubleshooting technical problems. * Installation of new operating systems (Windows/Apple) on users’ computers as needed, including installing device drivers and other software required for the computers to operate properly. * Handling security across the network by deploying new security patches and policies and monitoring activity for signs of intrusion or compromise. * Maintaining a database of users and their respective rights and privileges within the network. * Enforce and adhere to government IT policies, data protection regulations, and cybersecurity standards. * Report on the quality and adherence to policies and procedures. * Perform quality checks and device patch compliance. * Support data protection and privacy efforts. * Diagnose and resolve hardware, software, and network problems. * Assist in user account creation, password resets, and access permissions, following security protocols. * Resolve problems within the specified timeframes (SLA). * Document troubleshooting guides and FAQs. * Conduct on the job training on new technology. * Coordinate stakeholder relations e.g. Audio and video service providers, OEMs, Microsoft and Apple Mac. * Install, configure, and update software applications and operating systems on end-user devices. * Troubleshoot and repair hardware issues, including desktops, laptops, printers, and peripheral. * Perform hardware and software installation, configuration and upgrades. * Setup printer, private network (troubleshoot). Requirements (from the original advert) * Matric Certificate plus a qualification in Information Technology/Computer Science at NQF level 6 as recognised by the SAQA. * 3 years’ experience in desktop support environment. * Microsoft Certified Systems Engineer Certificate. * Microsoft Certified Systems Administrator. * ITIL Certifications. * Apple Mac Certification (will be an advantage.) * Certified training in Microsoft AZURE. * Valid Drivers License is required. Who should apply The ideal candidate is an IT professional with an NQF level 6 qualification in Information Technology/Computer Science and a minimum of three years' experience in a desktop support environment. They should possess specific technical certifications including Microsoft Certified Systems Engineer, Microsoft Certified Systems Administrator, and ITIL, along with certified training in Microsoft AZURE. An Apple Mac Certification would be an advantage. The successful applicant must be capable of providing dedicated 24-hour IT support to executives, managing their IT setups, proactively researching new technologies, resolving hardware/software issues, performing regular maintenance and security updates, and ensuring strict adherence to government IT policies, data protection, and cybersecurity standards. A valid driver's license is mandatory. The role also requires skills in documentation, user training, and coordinating with various IT stakeholders. Deadline Not specified Reference Original posting: https://www.govpage.co.za/vacancies/gauteng-department-of-e-government-vacancies-from-dpsa-circular-41-of-2026#spani-ref-refs-057039 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.
• 2 posts available.

• Azure

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (govpage). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.