Permanent
LOOKING FOR CANDIDATES WITHIN SOUTH AFRICA REGION *We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.* Please note that only resumes submitted in English will be considered for review. Fully remote role, Only for South Africa Candidates. Position : Sales Support Representative (NFT Blockchain Marketplace) Work Hours : Monday to Friday, 8-5pm Timezone : EST Holidays : to be determined Pay Range : USD 1,000 - 2,000/per month (The final offer is at the client's discretion and will be based on the candidate's skills and years of experience.) Client Interview Process : 1 interview Company Overview: NFT Blockchain Marketplace Duties and Responsibilities: 1. Understanding of NFTs and Blockchain * Basic knowledge of NFTs: A solid understanding of how NFTs (Non-Fungible Tokens) work, including blockchain technology, minting, smart contracts (e.g., ERC-721, ERC-1155), and how NFTs are bought and sold. * Understanding NFT marketplaces: Familiarity with how NFT marketplaces operate (listing, bidding, auctioning, royalties, etc.), the types of NFTs available (digital art, collectibles, music, etc.), and platforms like OpenSea, Rarible, and Foundation. 2. Sales Support & Customer Service * Customer engagement: Ability to provide timely, effective support to both clients and sales teams. This includes answering questions, solving issues, and providing guidance on the marketplace’s features and processes. * Documentation & proposals: Assisting in the creation of proposals, sales presentations, and contracts, ensuring that all information is up-to-date and aligned with the company's goals. * Order processing and follow-ups: Supporting sales in processing orders, confirming payments, and ensuring the smooth completion of transactions. Following up with clients to ensure satisfaction and encouraging repeat business. 3. Communication & Interpersonal Skills…
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