Digital Support Analyst
- Contract
- Permanent
- Closing date
First listed . Last checked at source .
In brief
Overview This role is for a Digital Support Analyst at iLaunch (Pty) Ltd. The position focuses on providing technical support related to digital security, authentication, and access management solutions. What you will do * Provide Level 1 and Level 2 support to users. * Support Multi-Factor Authentication Implementation and rollout activities. * Assist with onboarding users. * Monitor user adoption and identify trends. * Investigate and resolve authentification issues. * Escalate unresolved technical issues. * Track and manage support tickets. Requirements (from the original advert) * Minimum 4 Years IT Support experience in the Insurance Industry. * Previous IT Digital and Cyber Security experience. * Experience supporting Identity and access management solutions. * Experience supporting authentication technologies like MFA. * Good understanding of Active Directory, Azure AD etc. Who should apply Candidates with a minimum of four years of IT support experience, specifically within the Insurance Industry, and demonstrated experience in IT Digital and Cyber Security. The ideal applicant will have practical experience supporting identity and access management solutions, authentication technologies such as MFA, and a solid understanding of Active Directory and Azure AD. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/automotive/automotive-technician/southern-suburbs/digital-support-analyst-id-7615848 Source: jobmail
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 4 years of experience.
- Azure
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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