Senior Systems Engineer & IT Solutions Architect (Remote) - 67325762975

In brief

**Overview** This is a full-time remote contractor role for a Senior Systems Engineer & IT Solutions Architect, requiring 40 hours per week with a flexible on-call/overtime rotation. The position focuses on leading advanced systems administration, complex project delivery, and Tier-3 escalations for a Managed Services Provider (MSP). Core business hours align with US Pacific Standard Time (PST). The role is for an autonomous, client-facing individual capable of diagnosing root requirements, architecting viable solutions, collaborating on scope definition, and executing rollouts from design to production for diverse and dynamic client environments. Target locations for this remote position are LATAM or South Africa. **What you will do** - **Solutions Architecture & Pre-Sales Technical Scoping (~35%)**: - Translate varied client business challenges into reliable technical architectures, including server migrations, cloud transitions, hybrid network builds, and cybersecurity enhancements. - Partner with account and sales teams to outline technical scopes of work (SOWs), equipment specifications, and project milestones. - Own the execution phase for approved engineering projects, including tenant migrations, Azure VM provisioning, firewall cutovers, and infrastructure upgrades. - **Tier-3 Escalations & Advanced Windows / Cloud Administration (~40%)**: - Serve as the senior escalation authority for Windows Server environments (Active Directory, Group Policy, DNS/DHCP, Hyper-V, and clustering). - Provision, manage, and optimize Azure Virtual Machines (VMs), Azure Virtual Desktop (AVD), Entra ID (Azure AD), Intune MDM, and hybrid cloud synchronization. - Configure, maintain, and troubleshoot enterprise networking equipment (VLANs, VPNs, routing, managed switches, and next-gen firewalls). - Oversee automated device provisioning, baseline image standards, and remote monitoring/management (RMM) policies. - **Security Oversight & Co-Managed IT Advisory (~15%)**: - Evaluate client security postures, identify vulnerabilities, and recommend actionable hardening measures (EDR/MDR deployment, zero-trust policies, MFA, patch compliance). - Interface directly with client internal IT directors and sysadmins, acting as their trusted high-tier escalation and architecture partner. - **On-Call Coverage & Escalation Triage (~10%)**: - Participate in a scheduled on-call rotation and planned maintenance windows (after-hours/weekends as needed) to resolve critical priority incidents. **Requirements (from the original advert)** - **Required Technical Background**: - 5+ years of direct technical experience working within a Managed Service Provider (MSP) environment supporting multiple concurrent external client networks. - Deep operational expertise with Windows Server (2016–2025), Active Directory architecture, DNS/DHCP, and hybrid identity models. - Advanced proficiency in Microsoft 365, Azure Infrastructure (VM provisioning, storage, virtual networking), Entra ID, and Intune/Endpoint Manager. - Solid experience deploying and troubleshooting enterprise networking (Cisco Meraki or UniFi), site-to-site VPNs, and subnet routing. - Proven ability to troubleshoot issues with incomplete documentation, figure out novel problems independently, and design robust solutions from scratch. - **Communication & Soft Skills**: - C1/Fluent English & Neutral Accent: Flawless verbal and written communication with a clear, minimal accent suitable for executive-level, client-facing meetings and presentations. - Full-time alignment with US Pacific Standard Time (PST), with schedule flexibility for planned maintenance and rotating on-call coverage. - Calm, consultative bedside manner when engaging corporate executives, internal IT heads, and end-users during mission-critical outages. - **Hardware & Remote Workspace Requirements**: - Dedicated, quiet home office setup free from ambient noise. - High-performance PC or workstation (minimum 16GB RAM, modern multi-core processor, SSD storage) with dual/triple-monitor capabilities. - High-speed, low-latency fiber internet connection (minimum 50+ Mbps download/upload). - Documented power and internet backup system (UPS/inverter or cellular failover) to guarantee uninterrupted connectivity during US working hours. **Who should apply** An autonomous, client-facing Senior Systems Engineer & IT Solutions Architect with extensive Managed Services Provider (MSP) experience is sought. The ideal candidate possesses hands-on depth across Windows Server ecosystems, Azure cloud infrastructure, network topology builds, and enterprise cybersecurity hygiene. They should have C1-level English communication skills with a clear, minimal accent, and the composure required for direct corporate stakeholder interaction, maintaining a calm, consultative bedside manner during critical situations. This role is suited for individuals comfortable with ambiguity, capable of troubleshooting issues with incomplete documentation, independently solving novel problems, and designing robust solutions from scratch. **Deadline** Not specified **Reference** Original posting: https://recruitcrm.io/apply/17936552068060072484QKx?source=Jobspage&new=yes Source: somewhere

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Azure
• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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