Networking Platform and Observability Engineer (L2)

In brief

Overview This role is for a Networking Managed Services Engineer (L2), described as a developing engineering position. The primary objective is to ensure the operational stability of clients' IT infrastructure and systems. The position is advertised by Sabenza IT & Recruitment. What you will do * Adhere to IT security measures. * Provide monitoring and related system documentation and diagrams. * Implement or participate in change management procedures for monitoring system architecture changes. * Document network areas to develop network monitoring system diagrams. * Ensure monitoring systems are secure and operational. * Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed. * Assist in developing and maintaining standards and procedures (such as naming conventions). * Participate in security investigations and audits. * Review client network policies and recommend monitoring platform changes to match requirements. * Prepare monthly work status reports and update technology-specific documents. * Assist in designing and implementing network monitoring infrastructure. * Perform troubleshooting between sites and on-net. Requirements (from the original advert) **Requirements:** * Adhere to IT security measures. * Working knowledge of Ansible and Python is essential. * Proven working knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns. * Understanding of Cisco and Aruba switching technologies. * Understanding of enterprise wi-fi technologies (at least one of the following is essential – Cisco, Aruba, Meraki). * Understand firewalls and other network tools. * Provide monitoring and related system documentation and diagrams. * Implement or participate in change management procedures for monitoring system architecture changes. * Document network areas to develop network monitoring system diagrams. * Ensure monitoring systems are secure and operational. * Understanding of SD-WAN technologies, Fortigate, Cisco, Meraki. * Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed. * Assist in developing and maintaining standards and procedures (such as naming conventions). * Participate in security investigations and audits. * Review client network policies and recommend monitoring platform changes to match requirements. * Proven experience with deploying network monitoring systems. * Basic understanding of security principles and design. * Excellent customer service skills. * Ability to work independently with minimal supervision. * Familiarity with Linux environment and shell scripting. * Prepare monthly work status reports and update technology-specific documents. * Assist in designing and implementing network monitoring infrastructure. * Basic Cisco device management skills. * Understanding of installing, configuring, and troubleshooting networking equipment methodology. * Understanding of Layer-2 switching, VLANs, and access lists. * Basic understanding of routing protocols: OSPF, EIGRP (advantageous). * Understanding of OSI Model, TCP/IP protocol suite. * Understanding of IP addressing and subnetting, routing concepts. * Understanding of switch configuration and VLAN setup. * Understanding of the implementation of SNMP on devices for network management. * Perform troubleshooting between sites and on- net. * Understanding of enterprise-level network design and implementations. **Advantageous Skills:** * Understanding of CISO and Fortinet SDWAN. * Knowledge of incident management systems. * Experience within Managed Services environments and teams. * Familiarity with ticketing tools (Service Now, 4Me/Xurrent). **Qualifications:** * Diploma, degree, or relevant qualification in IT/Computing (or equivalent work experience). * NETSCOUT Enterprise nGeniusONE Core – or Similar is a requirement. * Proven working knowledge of enterprise monitoring tools (NetScout, LogicMonitor, Prometheus, Grafana) – Essential. * Proven experience in producing monthly networking status and statistics reporting – Essential. * Proven experience in utilizing network monitoring tools for governance, asset tracking and management - Essential. * CCNA Enterprise - Essential. * CCNP Enterprise - Advantageous. * Cisco DevNet Associate - Essential. * FortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous. * ITILv4 or relevant ITIL certification (Foundation Level). * Certified Wireless Network Professional (CWNP) - Advantageous. * Certified Wireless Network Expert (CWNE), CWNA or CWNP – Advantageous. Who should apply This role is suitable for a developing Networking Managed Services Engineer (L2) whose primary goal is to ensure the operational stability of client IT infrastructure and systems. The ideal candidate should demonstrate excellent customer service skills, the ability to work independently with minimal supervision, and possess proven experience in deploying and utilizing network monitoring systems for troubleshooting, reporting, governance, asset tracking, and management. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/cape-town/networking-platform-and-observability-engineer-l2-id-7597184 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Python
• Linux
• Customer service

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Job description

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