Presales Engineer
- Location
- South Africa
- Contract
- Permanent
- Salary (as advertised)
- R40 000 – R50 000 per month
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
Overview This role is for a Presales Engineer at ScalableOS, focused on helping clients make complex technology decisions. The Presales Engineer will create clear, detailed, and actionable plans for the Projects team to execute. The position requires combining deep technical expertise in areas such as cloud solutions, cybersecurity, and managed IT services with an inquisitive mindset and the ability to consult with clients and propose solutions. Success is measured by client satisfaction, accuracy of project plans, and seamless handoff to the Projects team. The role is expected to evolve and grow due to the company's aggressive growth goals. What you will do * Participate in scoping calls with clients to understand business challenges, technical requirements, and desired outcomes. * Investigate and validate client requirements through detailed discussions and discovery sessions. * Document the client’s existing infrastructure, applications, and operational processes to identify gaps and opportunities. * Develop comprehensive, scalable, and cost-effective managed services solutions tailored to client needs. * Create and deliver compelling solution presentations and proposals that clearly articulate value, technical approaches, and benefits. * Work closely with Sales teams, the Projects department, and Support teams to ensure proposed solutions are feasible and aligned with organizational capabilities. * Research and learn emerging technologies while consulting with internal decision-makers to help inform company offerings and services. * Educate internal teams on new solutions, how they are sold and deployed, and how they fit into existing offerings. Requirements (from the original advert) * High school diploma required. * 5+ years of technical support experience in an MSP environment. * Strong knowledge of desktop and server operating systems. * Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, and firewalls). * Extensive experience designing cloud solutions (Microsoft 365, Azure, Azure AD, and Intune). * Familiarity with ITIL frameworks and service management best practices. * Able to work independently and as part of a team. * Occasional travel as required. * Exceptional written and verbal communication skills required. * Should be willing to accept a long-term work-from-home arrangement. * Should be amenable to a permanent night shift schedule. Who should apply The ideal candidate is comfortable participating in discovery calls with clients, asking probing questions to understand business and technology pain points. They possess an inquisitive mindset and the ability to consult with clients and propose solutions. This individual should be self-motivated, a strong communicator, and a client advocate. They are expected to treat people with respect, keep commitments, inspire trust, work with integrity and ethically, and uphold organizational values. Excellent communication skills, both written and verbal, are essential, along with active listening. The candidate should be able to resolve conflicts calmly and fairly, demonstrate consistency in following through, and manage multiple priorities efficiently. Strong problem-solving skills, including the ability to identify problems, gather information, analyze, and develop solutions, are necessary. A team player who contributes positively, balances responsibilities, listens attentively, gives and accepts feedback, and prioritizes team success will thrive. Above all, the candidate is expected to always do the right thing. Willingness to accept a long-term work-from-home arrangement and a permanent night shift schedule are also necessary. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/south-africa/presales-engineer-id-7603102 Source: jobmail
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 5 years of experience.
- Azure
- Microsoft Office
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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