Lodge Manager

In brief

**Overview** The role is for a Lodge Operations Manager at Bushwise, overseeing the daily operations of a boutique lodge located in the Welgevonden Game Reserve. This position is responsible for ensuring seamless guest experiences, managing staff, maintaining high operational standards, and overseeing administrative and financial controls. **What you will do** * Maintain absolute oversight of estate and lodge regulations, ensuring that all lodge rules, conservation protocols, and safety policies are followed 100% by both staff and guests. * Follow up on incoming bookings and handle overall lodge planning, coordinating closely with the sales representative to ensure guest requirements, arrival schedules, and special requests are perfectly aligned. * Lead, mentor, and train the lodge team (including housekeeping, kitchen, and maintenance staff) to maintain exceptional service levels, managing staff rosters, duties, performance, and staff leave allocations. * Conduct regular walkthroughs and utilize strict checklists to follow up on housekeeping standards and maintenance requirements, ensuring the property remains in pristine condition at all times. * Manage inventory and handle purchasing for the lodge, including food, beverages, cleaning products, and general supplies, and maintain strict cost controls to keep operational expenses within the established budget. * Perform daily administrative tasks, compile operational reports, track expenses, and ensure smooth backend logistics. **Requirements (from the original advert)** * Proven experience in hospitality management, preferably within a luxury game lodge environment. * Strong leadership capabilities with experience in managing, training, and motivating a diverse team. * Excellent administrative, organizational, and financial tracking skills. * A meticulous eye for detail, particularly regarding housekeeping and maintenance standards. * Strong communication skills to effectively liaise with remote sales teams and guests. * Ability to work independently and handle the unique challenges of living and working in a remote reserve environment. * Valid driver’s license. **Who should apply** The ideal candidate is a highly organized, detail-oriented, and hospitality-driven individual who is hands-on, possesses excellent leadership skills, and has a strong background in lodge or hospitality operations. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/vaalwater/lodge-manager-id-7603876 Source: jobmail

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