PermanentIT & Software

Implementation Specialist

CodeConnect Staffing

Location
Sandton, Gauteng
Work model
On-site
Contract
Permanent
Salary (as advertised)
R30 000 – R35 000 per month
Closing date

First listed . Last checked at source .

In brief

**Overview** This is a permanent, full-time, on-site Implementation Specialist position located in Illovo, Sandton, Gauteng. The role requires travel, and candidates must have their own transport. The successful candidate will join the Implementation and Client Success team of CodeConnect Staffing's client, an established software solutions provider. The primary focus of the role is managing the implementation, configuration, and deployment of software solutions tailored to client requirements, involving close collaboration with clients and internal technical teams. **What you will do** * Plan, coordinate and manage software implementation projects, ensuring delivery within agreed timelines and budgets. * Engage with clients to understand business requirements, map processes and conduct gap analyses. * Configure and customise software applications according to client-specific requirements. * Perform database setup and configuration, including working with SQL databases. * Translate business processes into functional system requirements and identify suitable solutions. * Conduct system testing to ensure functionality meets client expectations and project scope. * Facilitate on-site and remote system training for clients and end-users. * Prepare and maintain implementation documentation, business requirements and project records. * Collaborate with development, technical, sales and support teams throughout the implementation lifecycle. * Provide implementation support, resolve client queries and ensure a smooth handover to the support team. **Requirements (from the original advert)** * Relevant tertiary qualification in Information Technology, Business Process Analysis or Project Management. * Minimum 3 years' experience in software implementation, client onboarding, customer success or business analysis. * Solid understanding of software implementation processes and methodologies. * Knowledge of SQL database management and configuration. * Experience gathering business requirements, mapping processes and documenting functional specifications. * Ability to configure software solutions according to business and client requirements. * Strong project coordination, time management and organisational skills. * Excellent communication, presentation and client training abilities. * Strong problem-solving skills with a customer-focused approach. * Own reliable transport and willingness to travel to client sites when required. **Who should apply** This role is for an experienced Implementation Specialist with a strong background in software implementation, client onboarding, or business analysis. The ideal candidate will have excellent client engagement, training, and project coordination skills, and will be responsible for managing the implementation, configuration, and deployment of software solutions. They should be someone capable of working closely with clients and internal technical teams to understand business processes, translate requirements into system functionality, and ensure successful software implementations. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/sandton/implementation-specialist-id-7603888 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 3 years of experience.
  • SQL
  • Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Specifics Location: Illovo, Sandton, Gauteng Employment Type: Permanent | Full-Time Work Model: On-site Travel: Yes - Own Transport Required About the Role Our client, an established software solutions provider, is seeking an experienced Implementation Specialist to join their Implementation and Client Success team. The successful candidate will be responsible for managing the implementation, configuration and deployment of software solutions tailored to client requirements. This role involves working closely with clients and internal technical teams to understand business processes, translate requirements into system functionality, and ensure successful software implementations. The ideal candidate will have a strong background in software implementation, client onboarding or business analysis, with excellent client engagement, training and project coordination skills. Key Responsibilities * Plan, coordinate and manage software implementation projects, ensuring delivery within agreed timelines and budgets. * Engage with clients to understand business requirements, map processes and conduct gap analyses. * Configure and customise software applications according to client-specific requirements. * Perform database setup and configuration, including working with SQL databases. * Translate business processes into functional system requirements and identify suitable solutions. * Conduct system testing to ensure functionality meets client expectations and project scope. * Facilitate on-site and remote system training for clients and end-users. * Prepare and maintain implementation documentation, business requirements and project records. * Collaborate with development, technical, sales and support teams throughout the implementation lifecycle. * Provide implementation support, resolve client queries and ensure a smooth handover to the support team. Requirements Minimum Requirements * Relevant tertiary qualification in Information Technology, Business Process Analysis or Project Management. * Minimum 3 years' experience in software implementation, client onboarding, customer success or business analysis. * Solid understanding of software implementation processes and methodologies. * Knowledge of SQL database management and configuration. * Experience gathering business requirements, mapping processes and documenting functional specifications. * Ability to configure software solutions according to business and client requirements. * Strong project coordination, time management and organisational skills. * Excellent communication, presentation and client training abilities. * Strong problem-solving skills with a customer-focused approach. * Own reliable transport and willingness to travel to client sites when required. Advantageous Experience * Experience within debt collection, accounts receivable or financial services environments. * Previous experience in an Implementation Consultant, Onboarding Specialist, Customer Success or Business Analyst role. * Relevant certifications in project management or software implementation. How to Apply If you meet the above requirements and are interested in this opportunity, please submit your updated CV via the application link provided. Please note: Only candidates who meet the minimum requirements will be considered. If you have not received feedback within two weeks of submitting your application, please consider your application unsuccessful. CodeConnect Staffing Recruiter

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Implementation Specialist at CodeConnect Staffing | SPANi - South African Jobs