Duty Manager

In brief

**Overview** This role is for a Duty Manager at a 4-star Victorian boutique hotel located in Cape Town, Western Cape, with recruitment handled by Kendrick Recruitment. The position is for a professional and service-driven hospitality individual, offering an opportunity to apply strong leadership skills and a passion for delivering exceptional guest experiences. The salary for this position is R18,000 per month. **What you will do** * Oversee daily hotel operations to ensure smooth and efficient service. * Supervise front office and guest-facing teams, ensuring high service standards. * Handle guest enquiries, requests and complaints professionally. * Monitor check-in and check-out procedures and ensure a seamless guest experience. * Support staff management, including shift planning and team coordination. * Liaise with housekeeping, maintenance and other departments to maintain operational standards. * Assist with administrative duties, reporting and operational procedures. * Ensure the hotel maintains its reputation for quality service and attention to detail. **Requirements (from the original advert)** * Previous experience in a Duty Manager or supervisory role within a hotel environment. * Experience in a 4-star or boutique hotel will be advantageous. * Excellent communication, leadership and guest relations skills. * Strong organisational skills and the ability to multitask. * A hands-on approach with excellent problem-solving abilities. * A professional manner and a passion for hospitality. **Who should apply** This role is suitable for a professional and service-driven hospitality individual with strong leadership skills and a passion for delivering exceptional guest experiences. The ideal candidate will have previous experience as a Duty Manager or in a supervisory role within a hotel, preferably a 4-star or boutique establishment. They should possess excellent communication, leadership, and guest relations skills, strong organisational abilities, and be capable of multitasking. A hands-on approach, excellent problem-solving abilities, a professional manner, and a passion for hospitality are also expected. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/cape-town/duty-manager-id-7605144 Source: jobmail

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