Head of Operations
- Location
- South Africa
- Contract
- Permanent
- Salary (as advertised)
- Market related
- Closing date
First listed . Last checked at source .
In brief
Overview Kendrick Recruitment is seeking an experienced Head of Operations for a luxury boutique hotel located in Constantia, Western Cape. What you will do * Oversee the daily operations of the property, ensuring smooth and efficient departmental performance. * Lead, motivate and manage departmental teams to maintain exceptional service standards. * Monitor operational budgets, control costs and drive profitability. * Ensure compliance with company policies, health and safety regulations, and hospitality standards. * Maintain high standards of guest satisfaction and handle escalated guest concerns professionally. * Work closely with management to implement operational strategies and improve performance. * Monitor staff performance, support training and development, and promote a positive working environment. * Ensure the property is consistently maintained to the highest standards. Requirements (from the original advert) * Proven experience in a senior operational management role within a luxury hotel or boutique hospitality environment. * Strong leadership, organisational and problem-solving skills. * Excellent financial management and cost-control abilities. * Exceptional communication and interpersonal skills. * A hands-on approach with the ability to manage multiple departments effectively. * A strong understanding of luxury hospitality standards and guest service excellence. Who should apply The ideal candidate will possess strong leadership skills, excellent operational knowledge, and a passion for delivering exceptional guest experiences while maintaining high standards across all departments. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/south-africa/head-of-operations-id-7607624 Source: jobmail
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
Job description
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