Restaurant General Manager

In brief

**Overview** This position is for an experienced Restaurant General Manager within an established restaurant group located in Cape Town, Western Cape. The group has a successful 17-year trading history and an active expansion strategy. The role primarily involves leading the daily operations of the company's flagship brands, with additional responsibility for operational oversight and support for a second Cape Town outlet. The company is seeking an independent operator who can safeguard its established philosophy, enhance existing systems, and elevate operational standards. The advertisement was posted by HotelJobs. **What you will do** * Take full ownership of day-to-day restaurant operations across the flagship brands. * Provide operational guidance and support to an additional high-volume outlet. * Maintain consistently high standards of food, service, cleanliness, and guest satisfaction. * Implement effective operational systems, controls, and checklists. * Oversee stock control, purchasing, ordering, portion control, and waste management. * Manage food, beverage, labour, and operating costs against agreed budgets. * Complete financial reports, invoices, payroll information, and administrative duties accurately. * Monitor sales performance and identify opportunities to improve revenue and profitability. * Manage staffing levels, shift schedules, and labour costs. * Recruit, onboard, train, motivate, and performance-manage restaurant employees. * Provide clear leadership during busy services and resolve operational challenges promptly. * Maintain food safety, hygiene, health, and workplace safety standards. * Investigate guest feedback and resolve complaints professionally. * Protect company assets and ensure appropriate security procedures are followed. * Keep senior leadership informed of operational risks, results, and improvement opportunities. **Requirements (from the original advert)** * A strong record of successful restaurant management is essential. * Thorough knowledge of stock control, financial management, and restaurant operating systems is required. * Proven leadership, staff management, and performance-management ability. * Strong commercial awareness and the ability to take ownership of financial results. * Excellent communication, organisation, and problem-solving skills. * Able to work independently, maintain urgency, and lead from the floor. * Comfortable managing a high-pressure, hands-on restaurant environment. * Cape Town based with eligibility to work in South Africa. * A valid driver’s licence is required. * A relevant hospitality or business qualification is advantageous. **Who should apply** This role is suitable for an experienced Restaurant General Manager who is an independent operator. The ideal candidate will be someone capable of protecting an established company philosophy, strengthening operational systems, and raising standards. They should possess strong commercial awareness, be comfortable leading from the floor in a high-pressure, hands-on restaurant environment, and be able to work independently while maintaining urgency. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/south-africa/restaurant-general-manager-id-7610682 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Payroll
• Driver's licence

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Job description

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