Learnership

FNB FirstJob Learnerships 2026 / 2027

First National Bank (FNB)

Location
Johannesburg, Gauteng
Salary (as advertised)
R54 660
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This is an editorial summary of the FNB FirstJob Learnership Programme for 2026/2027. First National Bank (FNB) is offering a development programme for unemployed South African youth in Johannesburg, Gauteng. The programme allows successful candidates to achieve a formal registered qualification while gaining practical workplace experience. Participants will undertake tasks supporting business objectives, including administration, research, analysis, process work, and project-related activities, alongside additional workplace training. **What you will do** As a learner in the FirstJob Programme, you will be expected to: * Complete all requirements for the registered qualification. * Perform administrative and project-related tasks. * Support research and analysis activities. * Identify and escalate potential risks. * Demonstrate cost awareness. * Develop knowledge of financial processes. * Follow required operating standards and company policies and procedures. * Maintain accurate activity reports. * Support customer service activities, including resolving complaints, collecting feedback, ensuring accurate product information, and adhering to FNB service standards and Treating Customers Fairly principles. * Follow quality standards and identify opportunities for process improvement to contribute to operational efficiencies. * Collaborate with team members to achieve shared goals. * Actively engage in personal development by identifying development needs, creating and reviewing a personal development plan with a team leader, developing relevant workplace competencies, and improving skills throughout the programme. * Participate positively within a diverse team. **Requirements (from the original advert)** Applicants must: * Have completed Grade 12 / Matric. * Be South African citizens. * Be between 18 and 35 years old. * Be currently unemployed. * Be computer literate. * Have working knowledge of Microsoft Office. * No previous work experience is required. **Who should apply** The ideal candidate for this learnership is an unemployed South African youth who demonstrates: * A willingness to learn. * Good communication skills. * A commitment to teamwork. * Respect for diversity. * A strong customer-service orientation. * Attention to quality. * Problem-solving ability. * Commitment to personal development. * The ability to follow procedures and standards. **Deadline** 19 November 2026 **Reference** Original posting: https://firstrand.wd3.myworkdayjobs.com/en-US/FRB/job/Johannesburg/FirstJob-Learner_R54660/apply Source: studentroom

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Office
    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    First National Bank (FNB) invites unemployed South African youth to apply for the FirstJob Learnership Programme 2026 / 2027 in Johannesburg. Learnership Application Closing Date: 19 November 2026 Learnership Location: Johannesburg, Gauteng, South Africa Minimum Qualification: Grade 12 / Matric About the FNB FirstJob Learnership Programme The FNB FirstJob Learnership is a development programme that allows successful candidates to complete a formal registered qualification while gaining practical workplace experience. During the programme, learners will be expected to complete tasks that support business objectives, including administration, research, analysis, process work and project-related activities. Additional workplace training will also be provided. Minimum Requirements Applicants must: * Have completed Grade 12 / Matric. * Be South African citizens. * Be between 18 and 35 years old. * Be currently unemployed. * Be computer literate. * Have working knowledge of Microsoft Office. * No previous work experience is required. Key Responsibilities Successful learners may be expected to: * Complete all requirements of the registered qualification. * Perform administrative and project-related tasks. * Support research and analysis activities. * Identify and escalate possible risks. * Demonstrate cost awareness. * Develop knowledge of financial processes. * Follow required operating standards. * Comply with company policies and procedures. * Maintain accurate activity reports. * Support customer service activities. * Resolve customer complaints where required. * Collect customer feedback. * Ensure product information and advice are accurate. * Follow quality standards. * Identify opportunities for process improvement. * Contribute to operational efficiencies. * Work with team members to achieve shared goals. Customer Service Responsibilities Learners may also be required to: * Follow FNB service standards. * Support Treating Customers Fairly principles. * Communicate with customers according to agreed standards. * Take ownership of customer dissatisfaction or complaints. * Help improve customer service processes. * Maintain accurate product knowledge. Personal Development The programme places emphasis on continuous learning and development. Learners will be expected to: * Identify their own development needs. * Create a personal development plan. * Review the development plan with their team leader. * Develop relevant workplace competencies. * Improve skills throughout the programme. * Participate positively within a diverse team. Skills and Attributes Applicants should be able to demonstrate: * Willingness to learn. * Good communication skills. * Teamwork. * Respect for diversity. * Customer-service orientation. * Attention to quality. * Problem-solving ability. * Commitment to personal development. * Ability to follow procedures and standards. How to Apply Applications must be submitted online through the official FirstRand recruitment platform. Click here to apply for FNB FirstJob Learnerships 2026 / 2027 Applicants should ensure that their personal details, Matric information and contact details are correct before submitting the application. Closing Date 19 November 2026 Late applications may not be considered.

    Before you apply

    • Confirm the requirements and closing date on the original listing (studentroom). SPANi lists vacancies from other sites and may not reflect last-minute changes.
    • Legitimate employers do not charge application, registration or training fees.
    • Don't send your ID or bank details before you have confirmed the employer is real.

    How to spot a job scam

    Applying for learnerships safely

    • Confirm age, location, and qualification requirements before you spend time on documents.
    • Keep certified copies of your ID, matric certificate, and any NQF documents ready.
    • Legitimate learnerships do not charge an application fee; walk away if payment is requested.
    • Use the official employer or SETA link shown on the source page, not a third-party form.

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    FNB FirstJob Learnerships 2026 / 2027 at First National Bank (FNB) | SPANi - South African Jobs