Pharmacy Manager - Clicks Carnival

In brief

**Overview** This is a full-time Pharmacy Manager role located in Gauteng, specifically at Clicks Carnival, within the Clicks Group. The primary purpose of this position is to oversee the efficient operation of the dispensary and clinic, ensuring service excellence by leading and directing the pharmacy team. The manager is responsible for delivering high standards of Pharmaceutical care, meeting sales and compliance targets, and contributing to a competitive advantage for the brand. **What you will do** * Ensure and provide high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution), and professional advice in accordance with Clicks’ operational standards, good pharmacy practice, and legal scope as outlined by the South African Pharmacy Council (SAPC). * Efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration, adhering to merchandising, SAPC regulations, and company standards. * Ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, expense management, and proactive corrective actions. * Foster a competent and motivated team, including learners and interns, through effective selection, leadership, management, and ongoing development to build capacity for current and future business needs. * Adequately schedule staff in line with labour policy and models to ensure appropriate staffing levels in each department, including completing and submitting weekly time and attendance and employee records to HR. * Manage customer service initiatives within the dispensary to enhance customer experience, drive loyalty, and achieve club card participation targets. * Ensure integration and partnership with the clinic and healthcare aisle to offer a comprehensive healthcare solution to customers. * Support the Clicks Group’s vision to be the customer’s first-choice health and beauty retailer by embodying and promoting company values. * Drive cohesion, consistency, and integration across the store operation, pharmacy, and clinic teams. * Promote a high-performing business culture that fosters employee affiliation, customer satisfaction, and shareholder value. **Requirements (from the original advert)** * **Experience:** * Essential: Minimum 2 years’ experience post community service year * Essential: Minimum 1 year People Management experience * Desirable: Retail Pharmacy experience * Desirable: Unisolve experience * **Education:** * Essential: Registered Pharmacist with SAPC * **Registration:** * Essential: Registration as Responsible Pharmacist with SAPC * **Knowledge:** * SAPC and relevant legal knowledge * Ethical working practice and compliance * Knowledge of stock, cost, risk, and compliance management procedures * Knowledge of patient care, professional counselling * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Sound understanding and application of financial management principles * Knowledge of competency based interviewing * **Skills:** * Sound managerial, tutorship, and coaching skills * Results and target driven * Planning and organizing skills * Problem-solving skills * Strong customer orientation * Interpersonal skills (Customer service orientation and effective patient care) * Computer literacy * Strong financial acumen * **Competencies (Essential):** * Leading and Supervising * Delivering Results and Meeting Customer Expectations * Planning and Organizing * **Competencies (Desirable):** * Relating and networking * Coping with Pressures and Setbacks * Entrepreneurial and Commercial Thinking * Working with people * Adhering to Principles and Values **Who should apply** An ideal candidate is a registered Pharmacist with the SAPC, possessing a minimum of two years' post-community service experience and at least one year in people management. This individual should be a proactive leader capable of managing dispensary and clinic operations, ensuring high standards of pharmaceutical care, and achieving sales and compliance targets. The role requires strong financial acumen, excellent customer service skills, and the ability to effectively manage and motivate a team. Candidates should have a comprehensive understanding of SAPC regulations, ethical practices, and labour legislation, coupled with strong planning, problem-solving, and interpersonal skills. Retail pharmacy and Unisolve experience are considered advantageous. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacy-manager-clicks-carnival-clicks-group-2 Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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