Manager: Business Intelligence and Performance Excellence

In brief

**Overview** This is a full-time position for a Manager: Business Intelligence and Performance Excellence at the National Health Laboratory Services, a consumer services company located at 1 Modderfontein Road, Johannesburg, Gauteng, South Africa. The role is positioned within the Data, Business Analysis and AI, and ICT / Computer job fields, serving as the enterprise intelligence lead in South Africa. **What you will do** You will serve as the enterprise intelligence lead, responsible for Annual Performance Plan (APP) monitoring, Key Performance Indicator (KPI) governance, organisational performance analytics, executive dashboards, quarterly reporting, and data-driven decision support. Your role will enable NHLS leadership, EXCO, and the Board to monitor performance, sustainability, risk, and accountability through one integrated evidence-based view. Key responsibilities include: * Leading APP monitoring, quarterly performance reporting, evidence management, and performance variance analysis across NHLS. * Developing and institutionalising the NHLS Enterprise Health and Sustainability Dashboard, CEO dashboard, Board dashboard, and executive performance scorecards. * Establishing KPI governance standards, indicator definitions, data quality controls, evidence requirements, and reporting calendars. * Coordinating performance reporting inputs from all programmes, executives, and departments, ensuring accuracy, completeness, and timely submission. * Analysing performance trends, root causes, risks, improvement opportunities, and emerging issues requiring executive intervention. * Supporting the development of APP by advising on measurable indicators, baselines, targets, data sources, and performance evidence requirements. * Driving automation and digital intelligence through Power BI, data modelling, AI-enabled reporting, and integrated management information systems. * Supporting audit readiness for performance information by maintaining evidence, quality controls, version control, and indicator assurance processes. **Requirements (from the original advert)** * Bachelor’s Degree in Business Analytics, Statistics, Data Science, Information Systems, Commerce, Public Administration, Monitoring and Evaluation, Health Science/Informatics or related field. (NQF 7) * Postgraduate Diploma in Data Analytics, BI, M&E, Public Health, MBA/MBL (NQF 8) (desirable) * 8-10 years of experience in organisational performance, business planning, monitoring and evaluation, corporate reporting or BI. * At least 3 years at management level or equivalent specialist leadership experience. * Proven experience designing dashboards, analysing performance data, and converting data into management insights. * Experience preparing EXCO, Board or senior management performance reports, dashboards and analytical briefs. * Knowledge of KPI frameworks, results-based management, APP monitoring, performance variance analysis and executive scorecards. * Knowledge of dashboard design, data modelling, data visualisation, Power BI, data governance and management information systems. * Knowledge of PFMA, DPME frameworks, Treasury Regulations, quarterly reporting and audit of performance information. * Knowledge of evidence standards, validation controls, indicator definitions, audit trails and performance information assurance. * **Skills:** * Computer/ technological skills (advanced MS Office, Power BI or any applicable BI platform, statistical packages, SQL) (desirable) * Public Sector Performance Training (desirable) * Experience with APP reporting, AGSA audit processes, public entity governance and performance evidence requirements (desirable) * Knowledge and understanding of laboratory services, public health indicators, service delivery metrics and enterprise sustainability measures (advantageous) * Dashboard and visualisation skills * Data Governance skills * Planning and organising skills * Strategic Capability and Leadership Skills * Communication skills (verbal and written) * Stakeholder management * Ability to make decisions independently * Attention to detail * Analytical skills * Time management skills * Performance reporting * Budgeting skills **Who should apply** An ideal candidate is an experienced professional with 8-10 years in organisational performance, business planning, monitoring and evaluation, corporate reporting or BI, including at least 3 years at a management or equivalent specialist leadership level. They should hold a Bachelor's Degree (NQF 7) in a relevant analytical, business, or health informatics field, with a Postgraduate Diploma (NQF 8) in Data Analytics, BI, M&E, Public Health, MBA/MBL being desirable. The candidate must demonstrate proven experience in designing dashboards, analysing performance data, converting data into management insights, and preparing executive- and board-level performance reports. Key knowledge areas include KPI frameworks, data modelling, BI platforms (specifically Power BI), public sector financial and performance management frameworks (PFMA, DPME), and audit readiness processes. Essential skills include data governance, planning, strategic leadership, strong verbal and written communication, stakeholder management, independent decision-making, analytical proficiency, and attention to detail. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/manager-business-intelligence-and-performance-excellence-national-health-laboratory-services Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• SQL
• Power BI
• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Applying for permanent roles

• Mirror the job title and top three requirements in your CV summary and most recent experience.
• Quantify results where possible: sales targets, cases handled, tickets closed, or team size.
• Proofread contact details and filenames before submitting — small errors cost interviews.
• Verify the company and role on the source page before sharing ID copies or banking details.