Technician CCTV and Alarm - West Coast

Fidelity Services Group

Location
Cape Town, Western Cape
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

Overview This role is for a Technician specializing in CCTV and Alarm systems, located on the West Coast, with Fidelity Services Group. The position involves both technical installation, programming, and fault-finding for internal and external clients (FADT customers, suppliers), as well as general administrative and vehicle maintenance duties. The role interacts with various internal departments including Installations, Servicing, Investigations, Operations, and Technical Trainer. What you will do * Perform alarm installations as per quotation. * Program alarm panels / system as per specifications. * Issue clients with quotes on site for additional equipment if necessary. * Plan the cable runs with the wireman. * Obtain customer codes before attending a call daily and when on Standby. * Complete handovers. * Complete invoices and job cards after every installation. * Provide feedback to Manager / Supervisor and Call Centre upon completion of a call. * Download cites every morning. * Keep stock up to date and assist storeman with stock take. * Keep the company vehicle clean. * Submit petrol slips. Requirements (from the original advert) * Matric or equivalent * Minimum 5 years’ experience as an alarm technician * Extensive programming, wiring, installations and fault finding experience * Valid driver’s licence essential * Must be PSIRA registered Grade C * Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems * Knowledge of CCTV, Intercom systems and access control advantageous * Able to work standby as and when required Who should apply The ideal candidate is an action-oriented individual with strong technical skills in alarm systems, capable of extensive programming, wiring, installations, and fault-finding. They should possess sound knowledge of specified alarm systems (DSC, FBI, CADDX, IDS, Paradox, Telecom) and ideally have knowledge of CCTV, Intercom systems, and access control. This role requires someone who is customer-focused, with good interpersonal savvy and approachability, and capable of effective planning and priority setting. The candidate must be able to work standby as needed and demonstrate attention to detail, ensuring installations correspond to quotations, alarms are programmed to prescribed standards, correct details are quoted, SHE requirements are adhered to, accurate customer details are obtained, handovers, invoices, and job cards are completed accurately and timeously, and feedback is provided promptly. They should also be diligent in stock management and vehicle upkeep. Functional/Technical Skills, Informing, and Delegation are also listed as competencies. Deadline 11th December, 2026 Reference Original posting: https://www.myjobmag.co.za/job/technician-cctv-and-alarm-west-coast-fidelity-services-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 5 years of experience.
  • Electrical installation
  • Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

QUALIFICATION & EXPERIENCE: * Matric or equivalent * Minimum 5 years’ experience as an alarm technician * Extensive programming, wiring, installations and fault finding experience JOB REQUIREMENTS & OTHER ATTRIBUTES: * Valid driver’s licence essential * Must be PSIRA registered Grade C * Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems * Knowledge of CCTV, Intercom systems and access control advantageous * Able to work standby as and when required INTERNAL CLIENTS: * Installations * Servicing * Investigations * Operations * Technical Trainer EXTERNAL CLIENTS: * FADT customers * Suppliers Duties Technical: * Perform alarm installations as per quotation * Program alarm panels / system as per specifications * Issue clients with quotes on site for additional equipment if necessary * Plan the cable runs with the wireman * Obtain customer codes before attending a call daily and when on Standby * Complete handovers * Complete invoices and job cards after every installation * Provide feedback to Manager / Supervisor and Call Centre upon completion of a call Performance Standards Technical: * Ensure that installation corresponds to Sales Rep’s quotation * Ensure that alarms are programmed according to FADT prescribed standards * Ensure that the correct details are quoted * Adhere to SHE requirements at all times * Ensure that the correct customer details are obtained prior to attending the call * Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards * Ensure that feedback is provided timeously to the relevant parties Duties: General: * Download cites every morning * Keep stock up to date and assist storeman with stock take * Keep the company vehicle clean * Submit petrol slips Performance Standards General: * Ensure that stock is up to date at * Ensure that stock is up to date at all times and report any discrepancies * Ensure that the company vehicle is clean at all times * Ensure that petrol slips are submitted weekly Competencies technical & behavioural: * Action Oriented * Priority setting * Customer Focus * Planning * Interpersonal savvy * Approachability * Functional / Technical Skills * Delegation * Action orientated * Informing * Planning Deadline:11th December,2026

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