Trainee Manager - Cape Town (Southern Suburbs & Northern Suburbs)

In brief

Overview Dis-Chem Pharmacies is offering a Trainee Manager opportunity for the Cape Town Area, covering both Southern and Northern Suburbs. This role involves learning overall store operations under the direction and supervision of a store manager, performing a wide range of retail operational duties with guidance and support from an experienced individual. What you will do * **Inventory Management:** Process items including goods in transit, cycle counts, physical stock to system matches, and stock takes. Address shrinkage, manage overall stock levels, and ensure efficient stock flow to the sales floor. Participate in shrinkage management and assist with stock ordering for FMCG, Health and Beauty as required. * **Sales Floor & Receiving:** Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty. Support adherence to and maintenance of labeling, pricing, and layout standards. Assist with goods receiving duties following standard operating procedures. Participate in ensuring transaction integrity for incoming goods and outgoing returns, and assist with daily ZMove Packs reconciliation. * **Sales Targets:** Assist with achieving set store sales targets, particularly for FMCG and Health and Beauty. Partner with heads of departments to meet targets, support effective promotion execution, and coordinate with other stores for knowledge sharing and goal achievement. Maintain awareness of market trends, customer initiatives, and competitor activities. Support management in determining profit/sales objectives, proposing inventory strategies, and managing work according to store policies. Propose innovative ideas to senior management to increase market share and assist in developing regional retail strategies. * **Point of Sale Operations and Finance:** Assist with daily cash-ups, review reconciliation packs and paperwork. Support efficient scheduling of the point-of-sale area to maintain service standards. Assist with monitoring store expenses and stock adjustments to correct GL accounts. Support analysis and interpretation of Financial Income statements. Assist in controlling and managing expense ordering within budget. Support transaction integrity throughout the store and ensure accuracy/completeness of branch transactions. Support improvements in cashier service levels and productivity rates. Assist with controlling overtime and casual spend, and with daily sign-off and investigation of run ends. Support information dissemination, collation, and reporting between store and department managers, and assist in internal or external audits. * **Customer Service:** Assist with promptly addressing customer complaints, regulating both complaints and compliments. Ensure the customer request system is operational and actioned daily. Encourage and report on new loyalty sign-ups. Assist with accurate manual processing of points to customer accounts and provide customer feedback regarding queries and complaints. * **HR Process Support:** Assist with people administration duties, including leave management, scheduling, and staff file management. Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures. Account for execution and transaction on the workforce management system KRONOS. Assist the store with HR policies and system implementations. Support management to ensure employees receive necessary training and collate feedback. * **Trainee Programme Adherence:** Participate and engage in meetings, workshops, and other learning opportunities. Assist managers and complete assigned tasks for on-the-job learning. Complete all required learning programs and assessments to be deemed competent. Ensure Portfolio of Evidence is filed, kept up to date, and signed off with the Regional Admin Manager. Requirements (from the original advert) * Grade 12/Matric * Minimum of 1 - 2 years’ experience in store retail management disciplines, including but not limited to stock management, cash, reporting, expense control, and customer service. * Computer literate – MS Office * Willing and able to work retail hours * Valid driver's license * Own reliable transport * Sound knowledge and understanding of retail store management disciplines with retail admin experience. * Ability to analyse simple to semi-complex situations, evaluate multiple options, and make informed decisions. * Ability to follow guidelines, regulations, principles, and standards, and understand business complexities. * Ability to communicate effectively with all types of people, including explaining concepts to first-time users; attentive and active listening skills. * Ability to identify and manage own emotions and the emotions of others; includes conflict management, counselling skills, networking skills, and Emotional Intelligence. * Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines. * South African citizen * Clear credit and criminal records *Advantageous:* * Diploma in Financial / Admin or a relevant 3-year Diploma Who should apply Individuals seeking to learn overall store operations under supervision, with a focus on retail management disciplines. The ideal candidate will have 1-2 years of experience in retail management, be computer literate, willing to work retail hours, and possess a valid driver's license with their own reliable transport. Applicants should be detail-oriented, organized, emotionally intelligent, and effective communicators who are South African citizens with clear credit and criminal records. Deadline 04 November 2026 Reference Original posting: https://www.myjobmag.co.za/job/trainee-manager-cape-town-southern-suburbs-northern-suburbs-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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