Deputy Director: Business Process Analyst REF NO: NDOH 84/2026

In brief

**Overview** This role is for a Deputy Director: Business Process Analyst within the National Department of Health, based in Pretoria. The position is critical for leading the development, analysis, optimisation, and standardisation of business processes to support digital health transformation within the department. The salary offered is R932,292 per annum, with the basic salary consisting of 70% or 75% of the total package, structured according to Middle Management Service guidelines. The reference number for this role is NDOH 84/2026. **What you will do** * Lead the development, analysis, optimisation and standardisation of business processes to support digital health transformation. * Develop and implement the Business Process Management (BPM) strategy, framework, methodologies and standards for Digital Health systems. * Ensure digital health solutions are aligned with business needs and support effective service delivery. * Oversee the development and quality assurance of Business Requirements Specifications, Functional Requirements Specifications, user stories and acceptance criteria. * Provide governance and stakeholder leadership to ensure compliance with departmental and digital health standards. * Establish and monitor compliance with Business Analysis standards, Digital Health governance frameworks, Enterprise Architecture and departmental policies. * Manage the business process analysis function and drive continuous improvement. * Develop operational plans, monitor performance indicators and report on programme performance and progress to the Director. * Provide leadership in the identification, management and monitoring of risks and audit matters. * Develop, implement and monitor the Directorate's risk management plan and risk register. **Requirements (from the original advert)** * A Grade 12 certificate. * An appropriate Bachelor’s Degree NQF 7 in Information Systems/ Business Analysis / Business Process Management/ Informatics or Computer Science as recognised by SAQA. * At least three (3) years’ experience at Assistant Director or equivalent level in business Analysis, Business Process Management, business process improvement or system analysis. * Proven Experience in requirements elicitation, analysis and documentation. * Proven Experience in business process modelling and re-engineering. * Proven Experience in functional requirements; user stories; acceptance criteria; business use cases and process flows. * Knowledge and application of recognised Business Analysis frameworks and practices such as BABOK. * Good communication (verbal and written). * Proven stakeholder engagement skills. * Proven facilitation skills. * Proven analytical skills. * Proven problem-solving skills. * Proven communication skills. * Proven people management skills. * Knowledge of applicable public-sector legislation and governance requirements. * A valid driver’s license. * Relevant Business Analysis certification (advantageous). * Knowledge of business process improvement methodologies (advantageous). * An understanding of Agile delivery, systems development and Enterprise Architecture principles (advantageous). * Experience with SQL and BI reporting (advantageous). * Basic understanding of the health sector, with knowledge of the South African Digital Health and NHI environment (advantageous). **Who should apply** This role is suitable for professionals with a strong background in business analysis and process management, particularly those with a relevant Bachelor's degree and at least three years of experience at an Assistant Director or equivalent level. Ideal candidates will have proven expertise in requirements elicitation, business process modelling, and the application of recognised Business Analysis frameworks like BABOK. They should possess excellent communication, stakeholder engagement, facilitation, analytical, problem-solving, and people management skills. A valid driver's license is essential, and a basic understanding of the health sector, public-sector legislation, and governance requirements is beneficial. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/deputy-director-business-process-analyst-ref-no-ndoh-84-2026-national-department-of-health Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• SQL
• Agile / Scrum

Extracted automatically from the advert; confirm requirements on the original listing.

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