First National Bank (FNB): FirstJob Learnerships 2026 / 2027

In brief

**Overview** This is a development role within First National Bank (FNB) as part of their FirstJob Learnerships for 2026/2027. The incumbent will be completing a formal, registered qualification while simultaneously gaining practical work experience. The role requires the Learner to deliver tasks to achieve predefined work objectives, which include research, analysis, administration, process work, and project work that contribute value to the business area. The Learner is expected to fulfill all requirements of the qualification, and additional work-related training will be provided. **What you will do** The Learner will be responsible for executing predefined work objectives, which involves: * Identifying and escalating potential risks that may lead to increased costs, and demonstrating cost consciousness regarding personal contributions. * Increasing knowledge and understanding of financial processes and adhering to required operating standards. * Adhering to the Organisation's shared values, service standards, and Treating Customers Fairly (TCF) outcomes in customer interactions, including resolving dissatisfaction, taking ownership of problems, and collecting customer feedback. * Ensuring product knowledge and advice provided are technically accurate. * Working with enhanced processes and procedures to maintain operational efficiencies, ensuring quality standards are adhered to, and complying with Company policies and procedures. * Maintaining accurate activity reports. * Investigating innovative ways to optimise processes and advising line management on potential opportunities for process and system improvements. * Contributing to the alignment of business processes to customer service. * Demonstrating the shared value "I get better and better" through continuous personal improvement. * Contributing to the team by working collaboratively to achieve team goals ("We strengthens me"), valuing individual contributions, showing respect for others, sharing information and knowledge, and respecting diversity and inclusivity. * Identifying effective activities to address own development gaps, creating a personal development plan, reviewing it with a team leader, and understanding the competencies and skills required for personal development and performance. **Requirements (from the original advert)** * Must have a Grade 12 / Matric certificate * Computer Literate (MS Office) * No work experience required * Be a South African citizen * Be between the ages of 18 and 35 * Currently Unemployed **Who should apply** This learnership is intended for South African citizens aged between 18 and 35 who hold a Grade 12 / Matric certificate and are computer literate in MS Office. Ideal candidates are currently unemployed, have no prior work experience, and are seeking a development opportunity to gain a formal qualification and practical work experience within a financial institution. **Deadline** Not specified **Reference** Original posting: https://www.graduates24.com/first-national-bank-fnb-firstjob-learnerships-2026-2027 Source: graduate24

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• No previous work experience required.

• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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