Famous Brands Is Hiring

In brief

**Job Title: GENERAL MANAGER: MPUMALANGA** **Overview** The role of General Manager for the Mpumalanga region within Famous Brands is a permanent, full-time position, open to EE/AA candidates. This position requires providing strategic direction and control for a portfolio of regional brands, taking accountability for developing and delivering a regional business plan (including brand strategic drivers, new store growth, and team happiness), and fostering relationships with franchise partners and external stakeholders. The role also encompasses full responsibility for executing brand operational standards and managing all financial budgets. **What you will do** * Develop and drive implementation of a regional business plan. * Implement brand strategic drivers. * Be responsible for the full implementation of all national, regional, and locality marketing programmes. * Manage the new business team and ensure growth targets are met in line with brand and regional growth strategies. * Achieve/exceed all new restaurant opening budgets. * Achieve/exceed all brand revamp targets. * Develop annual turnover and operating budgets for the region and achieve set targets. * Achieve/exceed budget operating profit (rands and margins) for the region. * Manage cost and improve efficiencies. * Manage cost within approved CAPEX budgets. * Show nil deterioration in the debtors’ book. * Drive good management practices or processes to avoid legal claims. * Achieve/exceed externally generated consumer service ratings. * Celebrate success along the way in a meaningful and professional way with the team. * Populate team structures with high calibre people showing succession planning and focusing on transformation. * Manage and develop your team using a scorecard development and management process. * Conclude bi-annual Human Capital Review Intervention. * Plan and foster relationships with key strategic stakeholders. * Be accountable for the recruitment and selection of all franchise partners. * Be responsible for the achievement of operational standards ratings as well as implementation of Brand Campaigns to drive excellence. * Be responsible for development and implementation of franchisee best operating practice financial benchmarks (i.e., driving individual franchisee profitability). * Satisfactorily manage customer queries and expectations. * Ensure satisfied internal and external stakeholders and partners. **Requirements (from the original advert)** * **Formal Education:** A suitable tertiary qualification, preferably a Bachelor’s Degree. * **Experience:** * Minimum of 5 to 10 years previous management experience. * Experience in the leadership of a large and diverse team. * Strong track record of success in franchising. * At least 5 years’ experience working in Franchising. * **Knowledge and Skills:** * Strong leadership / interpersonal skills. * Ability to build relationships with key strategic partners and joint venture partners. * Strategic business planning ability. * Marketing skills/understanding. * Strong Financial management skills. * Strong hands-on operations and training bias. * Computer literacy. * Financial numeracy. * Tough negotiator. * Highly presentable with strong communication skills. * Team player. * Self-starter. **Who should apply** Candidates who can provide strategic direction and control for a regional brand portfolio, assume accountability for business plan development and delivery (including new store growth and team happiness), and manage relationships with franchise partners and stakeholders. The ideal candidate will take full responsibility for operational standards and financial budgets, possessing strong leadership, interpersonal, strategic business planning, marketing, financial management, operations, negotiation, and communication skills, alongside computer literacy, financial numeracy, and a self-starter approach. EE/AA candidates are encouraged to apply. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/famous-brands-is-hiring-3 Source: govpage --- **Job Title: SKILLS TRAINER - CAPTIVE MARKETS** **Overview** This is a permanent, full-time Skills Trainer position within Famous Brands' Captive Markets division, located in the Western Cape. The role focuses on delivering world-class training to new and existing Franchisees and their staff, ensuring the conveyance of the Brands' culture, ethics, core values, standards, and procedures. This position is explicitly non-EE/AA. **What you will do** * Perform administrative work as and when required related to the training role. * Assist in ensuring that Training Restaurants subscribe to the standards required for training. * Provide daily feedback to the business on previous day’s activities. * Assist with the FOH (Front of House) and BOH (Back of House) workshops and skills development. * Assist with Skills Assessments and documentation thereof of restaurant staff. * Provide ongoing in-store Training and Refresher Training. * Assist Franchise Managers with in-store training when requested (overnight when necessary). * Do store visits to assist FM with practical coaching; these visits will encompass working hours as per operating times of specific restaurants, including weekends. * Assist with Store Openings. * Assist in updating all training manuals with relevant information. * Update training status on SharePoint. * Keep updated with Brand requirements and specifications. * Follow up post opening of new restaurants on the status and do refresher training where required. * Have weekly feedback meetings with the Operations Team in terms of status per outlet. * Compile a monthly training calendar and schedule appointments accordingly. * Liaise with the Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly. * Assist the menu developer with new product development and training ahead of new menu launches. **Requirements (from the original advert)** * **Formal Education:** Minimum of Matric. A related tertiary qualification would be an advantage. * **Experience:** * Minimum of 3 years’ experience in the Food Service Industry. * Minimum of 5 years’ experience driving. **Who should apply** Candidates with a minimum of Matric education, preferably with a related tertiary qualification, who possess at least 3 years of experience in the Food Service Industry and 5 years of driving experience. The ideal candidate will be dedicated to delivering world-class training, upholding brand culture, ethics, values, standards, and procedures, and capable of a range of administrative, hands-on, and logistical training tasks for franchisees and their staff. This role is non-EE/AA. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/famous-brands-is-hiring-3 Source: govpage --- **Job Title: PAUL SOUTH AFRICA: RESTAURANT OPERATIONS TALENT POOL** **Overview** PAUL South Africa, a family-owned artisanal patisserie and restaurant with a French heritage dating back to 1889, is building a Restaurant Operations Talent Pool. Located in Johannesburg and Cape Town, PAUL is known for its personal touch, impeccable service, warm atmosphere, and a vast French-style menu made daily from scratch. This is a permanent, full-time talent pool initiative for various operational roles, open to both EE/AA and Non EE/AA candidates. Submission of details does not guarantee employment, and only shortlisted candidates will be contacted when suitable positions become available. **What you will do** This is an invitation for talented hospitality professionals to submit their CVs for future opportunities within the Restaurant Operations Talent Pool at PAUL South Africa. Specific duties will depend on the role, which may include: * Store Managers * Front of House Managers * Back of House Managers * Cashiers * Baristas * Grill Chefs * Cold Food Chefs * Pastry Chefs * Bakers * Scullers **Requirements (from the original advert)** * **Desired Qualities:** * A passion for hospitality and guest experience. * Pride in craftsmanship and quality. * Professionalism and attention to detail. * A commitment to teamwork and excellence. * A genuine appreciation for artisan food, baking, and French-inspired café culture. **Who should apply** Talented hospitality professionals passionate about guest experience, proud of craftsmanship and quality, professional, detail-oriented, committed to teamwork and excellence, and with a genuine appreciation for artisan food, baking, and French-inspired café culture. Individuals interested in Store Managers, Front of House Managers, Back of House Managers, Cashiers, Baristas, Grill Chefs, Cold Food Chefs, Pastry Chefs, Bakers, and Scullers roles in Johannesburg or Cape Town, and who seek potential for growth and development within a dynamic, customer-focused environment. Both EE/AA and Non EE/AA candidates are encouraged to apply. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/famous-brands-is-hiring-3 Source: govpage --- **Job Title: DISTRIBUTION CONTROLLER: EASTERN CAPE** **Overview** This is a permanent, full-time Distribution Controller position located in the Eastern Cape, open to both EE/AA and Non EE/AA candidates within Famous Brands. The role is focused on controlling and coordinating daily distribution operations to ensure on-time, in-full, no error (OTIFNE) deliveries, efficient resource utilisation, driver compliance, cost control, and adherence to food, operational safety, and legal requirements. **What you will do** * Ensure full compliance with the Company Code of Conduct, all work instructions, processes, procedures, and Policies linked to Logistics and Distribution. * **Daily Distribution Control:** * Dispatch and control daily delivery routes and schedules. * Allocate vehicles and drivers (Company – and Owner Drivers). * Monitor route execution and intervene/report and escalate delays, breakdowns or product delivery issues. * Ensure delivery documentation is accurate and issued on time, including equipment, devices, and execution tools registered and issued to delivery staff. * **Fleet & Driver Control:** * Check vehicle availability, roadworthiness, and service status. * Plan maintenance limiting the impact of operational downtime in fleet work. * Monitor driver attendance, licensing, PDP validity, and working hours. * Enforce driving-time, rest, and legal compliance. * Escalate mechanical issues and coordinate with maintenance & fleet department. * **Delivery Performance & Customer Service:** * Track OTIF performance, route adherence and completion. * Resolve delivery exceptions (shorts, damages, returns,) and liaise with customer service and warehouse. * Ensure professional driver’s conduct and brand representation. * **Cost & Utilisation Control:** * Monitor route productivity (drops, kilometers, weight). * Control overtime, fuel usage and monitor consumption, and lease hire. * Coordinate resources to align OT and deliver time management reports with no illegal OT through shift alignment and scheduled route/staff rotation. * **Systems & Administration:** * Assign Driver, Van Assistant and vehicles on the system for tracking for clear visibility of resource allocation and utilisation. * Control PODs (Proof of Deliveries), trip sheets, fuel slips, tolls, and debrief paperwork. * Review credit notes requests and ensure all credit notes are system processed accurately, with supporting documents and reports submitted to warehouse and loss prevention. * Ensure all processed credit notes are submitted to management for review and signing. * Maintain all daily, weekly, and monthly distribution reports. * **Compliance, Safety & Food Standards:** * Ensure compliance with National Road Traffic Regulation-Act & driving-hour regulations. * Ensure compliance with Health & Safety requirements. * Ensure strict hygiene standards (Regulation R638) are followed when food product is handled and transported. * Ensure safe and correct on-road behavior through Driver coaching tools, logging incidents on systems, and escalating/reporting performance to management. * Participate in internal audits, investigations, and corrective actions. * **Communication & Coordination:** * Act as the key link between Gate (Security), Warehouse, Drivers, Route planning, and Fleet management. * Communicate changes, incidents, and priorities clearly and timeously. **Requirements (from the original advert)** * **Formal Education:** * Senior Certificate/ Grade 12 (Matric) – essential. * Logistics / Transport / Supply Chain qualification – advantageous. * **Experience:** * Experience in FMCG or food distribution preferred. * 2 - 5 years’ transport or distribution control experience. * Route planning and Route execution system experience. * ERP system experience. **Who should apply** Candidates with a Senior Certificate/Grade 12 (Matric), ideally with a Logistics/Transport/Supply Chain qualification, and 2-5 years of transport or distribution control experience, preferably in FMCG or food distribution. The ideal applicant will also have experience with route planning, route execution systems, and ERP systems. They should be able to control and coordinate daily distribution, ensure OTIFNE deliveries, manage fleet and drivers, track performance, control costs, manage systems and administration, and ensure compliance with safety and food standards, while effectively communicating and coordinating with various stakeholders. Both EE/AA and Non EE/AA candidates are encouraged to apply. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/famous-brands-is-hiring-3 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (govpage). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.