Branch Manager

In brief

**Overview** This role is for a Branch Manager at a reputable client operating in the battery distribution and wholesale sales industry. The position is located in Nelspruit and is responsible for overseeing the sales, operational, and financial performance of the branch. The overall purpose is to manage the branch's performance, profitability, and daily operations, encompassing sales, staff leadership, inventory, customer relationships, financial controls, and operational efficiency. **What you will do** * Oversee daily branch operations and overall performance * Manage sales and warehouse teams * Coordinate sales, warehouse, dispatch and procurement activities * Maintain operational standards, housekeeping and safety requirements * Resolve operational issues and ensure efficient customer service * Oversee branch assets and company resources * Develop and implement branch sales plans * Set and achieve sales, turnover and gross profit targets * Identify new business opportunities and grow customer accounts * Manage wholesale customers and key account relationships * Conduct customer visits and monitor market trends * Lead weekly sales meetings and monitor sales performance * Identify opportunities for new products and improved service offerings * Monitor branch turnover, gross profit and profitability * Prepare annual budgets and financial forecasts * Review income statements and operational expenditure * Analyse budget variances and implement cost controls * Monitor financial KPIs and stock efficiency * Prepare financial and performance reports for Directors * Oversee inventory management, stock controls and warehouse operations * Monitor stock levels, stock accuracy and product availability * Coordinate procurement requirements and stock replenishment * Manage back orders and delivery updates * Oversee stocktakes and investigate discrepancies * Ensure correct products are supplied according to customer requirements * Lead, motivate and develop sales and warehouse employees * Set performance targets and monitor KPIs * Conduct staff meetings, training and performance appraisals * Manage employee performance and HR matters * Support recruitment and team development * Promote accountability, teamwork and productivity * Build and maintain strong customer and supplier relationships * Manage existing and new wholesale customer accounts * Ensure prompt resolution of customer queries and complaints * Monitor customer satisfaction and service delivery * Maintain accurate customer records and proactive follow-ups * Prepare monthly sales, financial and operational reports * Monitor sales trends, targets, margins and branch performance * Ensure accurate order processing and sales administration * Oversee export documentation where required * Provide regular performance feedback to senior management * Implement action plans to improve operational and commercial results **Requirements (from the original advert)** * Relevant qualification in Sales Management, Business Management, Business Administration or a related field (ESSENTIAL) * Minimum 10 years' senior sales and sales management experience (NON-NEGOTIABLE) * Minimum 7 years' team management experience (NON-NEGOTIABLE) * Minimum 7 years' inventory management and stock oversight experience (NON-NEGOTIABLE) * Fluent Afrikaans (ESSENTIAL) * Proven experience managing branch sales, operations and financial performance * Strong track record of achieving sales, turnover and gross profit targets * Extensive experience managing, motivating and developing sales teams * Experience overseeing warehouse staff, inventory controls and stocktakes * Strong understanding of income statements, gross profit, net profit, budgets and cost management * Proven experience setting and monitoring KPIs * Experience handling HR matters, employee performance and staff development * Strong business development, key account management and customer relationship experience * Experience liaising with suppliers, Head Office and senior management * Strong financial and commercial acumen * Experience in battery products, automotive aftermarket, industrial products or wholesale distribution advantageous * Excellent leadership, communication, organisational and problem-solving skills * Proactive, accountable, target-driven and able to work under pressure **Who should apply** The ideal candidate for this Branch Manager position is described as a highly experienced, commercially driven, and results-oriented individual. They should possess extensive senior sales management experience, strong leadership capabilities, proven inventory management experience, and excellent financial and commercial acumen. The role seeks a mature, proactive, and hands-on individual capable of taking full ownership of branch operations, leading and motivating teams, driving sales growth, managing customer relationships, and ensuring consistent achievement of operational and financial objectives. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/trade-artisans-technical/trade-artisan-technical-management/nelspruit/branch-manager-id-7603742 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 7 years of experience.

• Customer service
• Afrikaans

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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