Leasing and Portfolio Support Specialists

In brief

**Overview** This role at SoluGrowth is for a Leasing and Portfolio Support Specialist. It requires strong administrative and financial skills, the ability to work independently, and effective communication with internal departments, landlords, and external stakeholders. The successful candidate will also provide operational support to leasing specialists during periods of increased workload or absence. **What you will do** * **Leasing Administration** * Support lease renewals, amendments, terminations and lease documentation. * Maintain accurate and up-to-date lease records, trackers and progress reports. * Assist with system amendments and ensure lease information is correctly captured. * Provide administrative support for lease-related backlogs and operational priorities. * **Financial Administration and Reconciliations** * Investigate and resolve unpaid rentals, returned and rejected payments, debit balances and other rental payment exceptions. * Perform reconciliations and investigate discrepancies relating to lease accounts. * Respond to lease-related financial queries and follow up on outstanding items until resolution. * Ensure accurate financial records and escalate unresolved discrepancies where necessary. * **FIC Ticket Management** * Independently initiate, manage and follow up on FIC tickets through to resolution. * Investigate outstanding issues, coordinate with relevant stakeholders and monitor progress. * Maintain accurate records of ticket status, actions taken and resolutions. * Escalate delays or unresolved matters to the appropriate stakeholders. * **Vendor Management** * Support vendor creation, amendments and maintenance of vendor information. * Ensure vendor documentation and compliance requirements are completed accurately. * Liaise with relevant departments to resolve vendor-related queries and outstanding matters. * **Stakeholder Management** * Liaise with VOIS, Finance, regional teams, landlords and other relevant stakeholders. * Coordinate the resolution of outstanding lease, payment, vendor and system-related queries. * Provide regular updates on outstanding tasks and ensure effective communication between stakeholders. * **Operational Support and Relief** * Assist with lease administration backlogs and other operational priorities as required. * Provide relief support to leasing specialists during annual leave, sick leave or periods of increased workload. * Take ownership of allocated tasks, ensuring timely completion and follow-through to closure. * Identify potential delays or challenges and escalate them appropriately. **Requirements (from the original advert)** * Relevant qualification in Finance, Accounting, Business Administration or a related field would be advantageous. * Previous experience in leasing administration, financial administration, accounts reconciliation or a similar operational support role. * Experience investigating payment discrepancies, outstanding balances and financial queries. * Exposure to vendor management, system amendments and ticket management. * Proficiency in Microsoft Excel and other relevant administrative systems. **Who should apply** The ideal candidate for this role is someone with strong administrative, financial, and organizational skills, coupled with excellent attention to detail and accuracy. They should be capable of working independently, taking ownership of tasks, and demonstrating good financial and analytical abilities. Effective written and verbal communication skills are essential for engaging with internal departments, landlords, and external stakeholders. The candidate must possess strong problem-solving and follow-up skills, the ability to manage competing priorities, and a proactive approach to resolving queries and managing backlogs. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/trade-artisans-technical/telecommunication/midrand/leasing-and-portfolio-support-specialists-id-7603746 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (jobmail). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Applying for permanent roles

• Mirror the job title and top three requirements in your CV summary and most recent experience.
• Quantify results where possible: sales targets, cases handled, tickets closed, or team size.
• Proofread contact details and filenames before submitting — small errors cost interviews.
• Verify the company and role on the source page before sharing ID copies or banking details.