Employer: Persona Staff Operations Manager – Medical Equipment | Northern Suburbs, Cape TownHealthcare Support Services | Operations / AdministrationFull-time | Office-based Our client, a growing healthcare support services provider specialising in the rental and management of medical equipment, is seeking a highly organised Operations Manager to oversee the day-to-day operational, administrative, and customer service functions of the business. This role plays a key part in ensuring smooth operational delivery, including medical aid billing, equipment coordination, customer support, and general operational management. The ideal candidate will have strong administrative and management skills, a practical mindset, and the ability to maintain high service standards within a healthcare environment. Key Duties * Manage medical aid billing, invoicing, statements, and payment follow-ups * Oversee equipment scheduling, availability, and movement across locations * Coordinate with installers regarding equipment servicing and maintenance * Compile operational reports, schedules, and general business summaries * Manage supplier, customer, and internal operational communication * Supervise junior staff and ensure smooth daily office operations * Maintain organised administrative systems and rental contract records * Assist with Meta/Facebook advertising campaign management and reporting * Support procurement and participate in regular equipment stock takes Requirements * 3–7 years’ experience in an operations, administration, or business management role * Experience with medical aid billing or healthcare administration (advantageous) * Strong organisational, administrative, and communication skills * Proficiency in Microsoft Office (Excel, Outlook, Word) * Experience with Meta/Facebook Ads or digital marketing platforms * Ability to manage multiple responsibilities in a fast-paced environment * High attention to detail and strong problem-solving ability * Must reside in the Northern Suburbs of Cape Town   Please note: Only shortlisted candidates will be contacted within 48 hours. Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.