Branch Manager

In brief

**Overview** This role at Sleepmasters is for a Branch Manager who will take full ownership of a retail store. The primary responsibility involves strategically leading and optimizing the store's total operational performance, including driving daily sales and profitability, ensuring world-class customer service, and managing visual merchandising, effectively running the store like an independent business. **What you will do** * Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals. * Implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards. * Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture. * Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met. * Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience. **Requirements (from the original advert)** * **Education:** Matric certificate. * **Experience:** 3 to 6 years of retail experience. * **Core Competencies:** Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking. * **Skills:** Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.). **Who should apply** This role is for an entrepreneurial leader who is ready to take full ownership of a retail store, managing its operations strategically as if it were their own business. Ideal candidates should demonstrate strong capabilities in deciding and initiating action, leading and supervising teams, planning and organizing tasks, coping effectively with pressures, and possess entrepreneurial thinking. **Deadline** 23 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/branch-manager-sleepmasters-19 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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