Project Quality Safety Manager (PrQSM) Gautrain RSC & ALM

In brief

**Overview** This role at Alstom, for the Gautrain RSC & ALM project, involves representing Quality within the project team. The purpose is to drive customer satisfaction through the project's Safety and Quality assurance by coordinating all quality and safety activities, starting from the tender stage and continuing throughout the project until contract closure (SQCDP). **What you will do** * **Customer Quality:** * Be the independent voice of the customer in the project organization. * Act as interface with the Customer quality and safety teams. * Attend Customer Satisfaction Surveys (CSS) interviews with the Customer Director and PM, and support & monitor the action plan. * **Project Quality:** * Establish, document, implement, maintain, and continuously improve the Project Quality Management Plan (PQMP) and ensure its proper application during contract execution in accordance with contract requirements and Alstom processes. * Contribute with structured techniques (e.g., FMEA) to the criticality assessment of Alstom’s solutions, systems, sub-systems, and services to ensure the right level of safety and quality assurance, as well as inspection activities for all identified Critical to Quality (CTQ) elements. * Guide project teams in understanding Quality contributions to the project. * Be the interface in the Project Team for all Project Quality aspects (Engineering Quality (EQ), Industrial Quality (IQ), and Supplier Quality (SQ)). * Manage, coordinate, and synchronize the community of all quality métiers supporting the project execution (system and sub-systems, PUs). * Ensure project core team awareness of the project quality plan and its deliverables, regularly reporting on progress and supporting the achievement of the required level on quality competencies. * Support project audits, reviews, and approval of supplier quality systems, and audit compliance upon customer request. * **Project Execution Controls:** * Support the project team and the PM to prepare DFQ gate reviews & follow up on related action plans. * Report quality and safety alerts and manage Non-conformities and Safety issues. * Ensure quality of the technical modifications (Change Requests CR) made during the project, ensuring compliance to the design change process and quality of implementation of the technical modifications, and analyze financial implications (Cost of Non-Quality CoNQ). * Ensure that safety assessment is correctly implemented (i.e.: safety review) and prepare safety authorization. * Control project processes and deliverables compliance through inspection and audits to authorize presentation/delivery to the customer. * Ensure that Return of Experience (REX) of all functions has been considered in the risks & opportunities and closely monitor to prevent occurrence. * Own the Supplier Part List (SPL), and ensure the list is properly created for the full scope of the project across all contributing sites. * Ensure with the SQ Team and/or Procurement a good synchronization and follow-up of GO Production and First Article Inspection (FAI) activities, relative to the SPL, with special attention in case of supplier change/localization initiatives. * Collaborate with IQ, Industrial, SQ, EQ, and Engineering to ensure a customer inspection acceptance criteria booklet is established and agreed with the customer. * Support customer inspections at Alstom, supplier, and customer sites upon request. * Ensure the train/product history book is prepared, updated, and handed over to the customer for each train/product. * Support the Project Manager / Director (PM/PD) & Customer Director (CD) with the customer satisfaction survey, its analysis, and the associated action plan. * Ensure and improve the tender quality if assigned to support the tender phase. * In the case of Transfer of Technology (ToT), act as a sparring partner to the PrTTM and organize and prepare all quality activities/documentation needed in the frame of the transfer. * **Measure and Improve Project Quality Performance:** * Facilitate problem solving during the project execution phase to ensure timely management and reduce the costs of non-quality (8D, QRQC, REX). * Ensure that the relevant stakeholders are included in the Customer issues solving process if needed. * Implement an effective corrective and preventive action system. * Provide support for periodic progress reporting through quality indicators and identify improvement opportunities. * Depending on local organization, the PrQSM could also oversee Industrial Quality, QMS, and SQ activities. **Requirements (from the original advert)** * **Job Location / Mobility:** Site/Region of the project team, with some travel and/or missions (internal and external). * **Educational Requirements:** * Graduate or post-Graduate Degree in Engineering with a management background (depending on the size of the project). * Qualification in Six Sigma is valued. * **Experience:** * Awareness of Processes and Products delivered in the project. * Experience in managing Quality tools and problem-solving tools. * Experience in operational activities and in documentation management. * Experience in teams/people management & ability to positively influence in cross-functional/ geographically distributed teams. * Knowledge of railway industry norms, certifications would be an asset. * Experience in Quality / audit are appreciated. * **Competencies & Skills:** * Process oriented and customer focused. * Data driven to make objective decisions based on facts (“Speaks with data”). * Rigor communication skills with Business Partners. * Knowledge of Quality standard ISO9001, IRIS, CMMI, ECM, and quality tools. * Problem solving methodologies & Lean principles. * Collaboration and team working. **Who should apply** Someone who can act as an independent voice for the customer and drive customer satisfaction through proactive quality and safety assurance. The ideal candidate is a leader and coordinator, capable of guiding project teams, establishing and improving quality management plans, and managing various quality aspects (engineering, industrial, supplier). This role requires a detail-oriented professional adept at controlling project execution, identifying risks, ensuring compliance and safety, and managing non-conformities. The individual should be a problem-solver who can facilitate timely solutions and implement effective corrective and preventive actions. Essential qualities include being process-oriented, customer-focused, data-driven, with strong communication, rigor, and collaboration skills, comfortable working in cross-functional and geographically distributed teams. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/project-quality-safety-manager-prqsm-gautrain-rsc-alm-alstom Source: myjobmag

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