Engineering Technician (Service Academy_TOC Maintenance)

In brief

**Overview** This role at Alstom is for an Engineering Technician specializing in Service Academy_TOC Maintenance. The primary purpose is to troubleshoot Alstom products at customer sites to ensure their availability and provide technical expertise to subcontractors, warranty support teams, project team members, and less experienced personnel. The role involves working closely with internal teams such as Customer Site PI, PI Support, RAMS, Project Engineering, and Maintenance/Service teams, as well as external customer site teams and external suppliers. **What you will do** * Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning and Validation & Certification if applicable, including investigation and repair. * Carry out Fleet check activities. * Report & register any deviation failure/event in Failure Management data base including configuration data. * Support operation helpdesk. * Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site. * Execute test & trouble shouting procedures to evaluate system performance and perform failure analysis on parts to be returned for repair. * Support Implementation Field Modifications FM operator, if required. * Support specific technical investigations by Engineering or internal/external Suppliers. * Recommend preventative and corrective actions. * Instruct and direct operators in field modification and repairs if needed. * Advise PI management regarding customer satisfaction, product performance, and suggestions for product enhancements. * Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed. * Lead Troubleshooter team, if needed. * Conduct peer reviews of PI activities and provide technical leadership if requested. * Contribute to Return of Experience. **Requirements (from the original advert)** * **Educational Requirements:** * Btech/ Degree in Mechanical or Electrical/Electronics * Minimum IT knowledge * Internal EHS training * **Experience:** * Technical troubleshooting/investigation/testing experience mechanical or electrical / electronic * Field Experience * EHS knowledge and exposure * Product knowledge * Railway Safety/Product liability * Engineering knowledge * Customer contact * **Competencies & Skills:** * Ability to read and understand electrical, pneumatical and mechanical diagrams **Who should apply** An individual with a Btech or degree in Mechanical or Electrical/Electronics, possessing technical troubleshooting, investigation, and testing experience, particularly in field environments. The ideal candidate will have EHS and product knowledge, understand railway safety/product liability, and demonstrate the ability to read and interpret technical diagrams (electrical, pneumatic, mechanical). They should be adept at providing technical expertise, support, and leadership, contributing to product availability and customer satisfaction at customer sites. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/engineering-technician-service-academy-toc-maintenance-alstom Source: myjobmag

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