Area Manager - Agri (Bloemfontein)

In brief

Overview This role is for an Area Manager - Agri within the Sanlam Group, specifically focusing on Santam's crop insurance operations in Bloemfontein. The primary responsibility is to drive the growth and profitability of Crop Insurance in the designated area. This involves maintaining and expanding client contacts, aligning with Santam and Broker objectives, providing technical support and assessments, and ensuring high-quality service to the client base. What you will do * Assume overall responsibility for growth and profitability of Crop Insurance in the designated area. * Keep and expand contact with clients, in line with Santam and Broker objectives. * Provide technical support and assessments. * Deliver high-quality service and support to the client base. * Identify new potential clients/intermediaries. * Identify competitors and gather market intelligence. * Provide input into the broker business by sharing analysis. * Compile and manage intermediary clients’ prospect list. * Prepare and deliver quotes direct and through intermediary. * Identify and facilitate opportunities to be part of industry forums and events. * Assist the regional manager on a regional level as a senior relationship manager. * Provide detailed explanations regarding changes with respect to terms. * Grow the portfolio through direct sales and through intermediaries. * Execute relationship management with intermediaries and clients. * Attend/handle meetings with intermediaries to discuss performance statistics and growth. * Understand the business opportunities in the area and client segmentation. * Attend to ad hoc queries and resolution of issues from intermediaries and clients. * Promote Santam through marketing activities to intermediaries, clients and the community. * Assist in developing the sales strategy for the area and/or the region. * Identify intermediary training needs. * Manage realised rate levels according to minimum and target rates. * Identify cross and up-selling opportunities. * Monitor crop profitability. * Contribute/participate/prepare area reports and presentations (can be regional as well as at a senior level). * Assist/drive profitability by improved cost management (commission, management expenses, assessment cost). * Assist in/produce analysis of existing clients and segments. * Provide input to marketing ideas. * Identify opportunities to market the brand (Events budget, invite the intermediaries and participate). * Analyze existing clients and segments. * Advise intermediary on appropriate channel selection. * Take ownership and manage channel solution implementation at intermediary level. * Manage sales function (quotes, large quotes, channel conflict or under quoting, NQR etc.). * Perform loss assessments. * Manage part-time assessors. * Train assessors in collaboration with technical insurance services. * Perform control/inspection assessments and re-assessments where complaints are logged on assessments. * Train assessors in the correct assessment of the crops cultivated in the designated area districts. * Receive and manage all Damage Reports from brokers after insured loss reports. * Conduct insurance assessments, especially specialized assessments, personally. * Manage the assessor corps after a hail event to assess the damages to crops. * Perform inspections on a random basis to ensure a high level of accuracy of assessments performed. * Conduct claims estimates on allocated business/portfolio. * Facilitate resolution of queries at any point of claim by understanding end-to-end claims process (registration, assessment, settlement, repudiation, dispute handling etc.). * Interpret policy wordings against claim situations. * Analyze and report on claims drivers affecting portfolio growth and profit (frequency, average cost per claim acpc, severity etc.). * Manage ex gratia requests by assessing merits (loss against policy cover, policy and intermediary history) and create business cases for management consideration. * Maintain close network relationships with claims handlers, assessors etc. * Build relationships with business and insurance support. * Facilitate the resolution of queries and issues with claims. * Contract and monitor service levels with support units. * Build effective working relationships with RM, RU, assessors and advisors. * Attend and participate in quarterly distribution planning meetings. * Manage escalations, exceptions and service interruptions in the different channels. * Understand the climatic needs for each crop, as well as the genetic differences between cultivars. * Be able to distinguish the problems regarding weeds, diseases, nutrition, insects etc. * Understand the need for, and the effective use of equipment and machinery. Requirements (from the original advert) * Grade 12 * H Dip degree in Agriculture preferably with horticulture as a subject * FAIS compliance * Commercial and Personal Lines and RE a preference * Driver’s licence * 2 – 3 years’ specialised crop experience is essential Who should apply This role is suitable for an individual with a strong agricultural background, specifically within crop insurance. The ideal candidate will have 2-3 years of specialized crop experience and a H Dip degree in Agriculture, ideally with a horticulture focus. They must be FAIS compliant, preferably holding Commercial and Personal Lines and RE qualifications, and possess a valid driver's licence. The applicant should be skilled in client and intermediary relationship management, driving portfolio growth, executing sales strategies, conducting loss assessments, providing technical support, and managing claims resolutions. A proactive approach to business planning, market analysis, and internal networking is also essential. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/area-manager-agri-bloemfontein-sanlam Source: myjobmag

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At a glance

• At least 2 years of experience.

• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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