JHB - DC Conservation Consultant - 1DP Sandton

In brief

**Overview** This role is for a DC Conservation Consultant at Discovery, based in Sandton, Johannesburg. The core function involves conducting outbound and inbound telephonic conservation calls to existing Discovery clients who have requested cancellation of their Discovery products, with the objective of convincing them to retain their policies. **What you will do** * Conduct outbound and inbound telephonic conservation calls to existing Discovery clients who have requested cancellation of their Discovery policies, with the goal of convincing clients to retain their policies with Discovery. * Ensure that all FAIS requirements (FNA, ROA, and Statutory notices) are completed during conservation calls. * Ensure that monthly conservation targets are met. * Proactively determine the client’s needs and have the ability to re-sell products to members. * Proactively evaluate interactions with clients, providing "dazzling service" at all times to internal and external clients. * Ensure that customer concerns are addressed and resolved by the relevant areas. * Keep accurate statistics on all calls, contacts, and clients spoken to, and report findings to management. * Ensure that all administrative changes are done timeously, followed through on, and monitored. **Requirements (from the original advert)** * Matric * At least 2-3 years’ experience in a Life, Health or short-term Assurance sales position and/or Outbound Telesales environment (Essential) * 2-3 years Conservation experience or telesales experience * FAIS accreditation – NQF 4 or 5 FAIS credits (Required) * Regulatory exams (Required) * Good Excel and Word skills **Who should apply** The ideal candidate should have sales ability and be persuasive, friendly, sincere, confident, courteous, and positive. They should be self-managed, possess excellent administration skills, be extremely organized, and have the ability to deal with change. The candidate must be able to maintain confidentiality, have excellent telephone skills, and excellent verbal and written communication skills. Additionally, they should be self-motivated, proactive, able to prioritize, work under pressure, manage deadlines, and be a team player. Resilience, service orientation, customer focus, and being results-driven are also key attributes. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/jhb-dc-conservation-consultant-1dp-sandton-discovery-limited-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• Afrikaans

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.